United Airlines digitizes maintenance documents using Apple Touch ID

The airline is the first and only in the industry to be approved by the FAA to digitize maintenance release documents through biometric technology, according to Linda Jojo, EVP chief customer officer at United Airlines.

By Lindsey Wilkinson • Oct. 27, 2022

ServiceNow rethinks who is a tech worker in training spree

With the aim of training 1 million people by 2024, the plan focuses on lowering barriers to learning, expanding opportunities and placing newly skilled workers in jobs.

By Lindsey Wilkinson • Oct. 26, 2022

Goldman Sachs’ restructure prioritizes tech

The banking and financial services company is spending more on tech, even as revenues dipped. 

By Matt Ashare • Oct. 21, 2022

Truist invests in security efforts to curb fraud

In a recent earnings call, the company reported losses due to fraud reimbursement. But efforts to improve security are moving forward.

By Lindsey Wilkinson • Oct. 20, 2022

AAA partners with universities to develop tech talent

Through tech internships and for-credit opportunities, the auto club established a talent pipeline that has led to new feature development.

By Lindsey Wilkinson • Oct. 20, 2022

How chicken chain Raising Cane’s scaled and modernized

The leadership at Raising Cane’s knew that in order to keep growing successfully, they would need to ditch paper processes and legacy systems.

By Lindsey Wilkinson • Oct. 19, 2022

3 ways CIOs can get the most out of slimmer budgets

While IT budgets will still rise in 2023, the 5.1% increase lags behind the 6.5% global inflation rate, Gartner said. 

By Matt Ashare • Oct. 17, 2022

5M software updates later: Ford CEO touts results of Google Cloud partnership

The carmaker first partnered with Google Cloud in February 2021, a six-year agreement aimed at speeding up data-driven capabilities.

By Lindsey Wilkinson • Oct. 11, 2022

Silicon Valley Bank: IT spend on software to jump 18% by 2024

In a SaaS market full of vendors, the largest players have the most power.

By Lindsey Wilkinson • Oct. 11, 2022

How Intuit revamped workspaces for hybrid employees

Many companies want workers back in the office. But to get employees on-site, the office needs to give workers an experience they can’t get at home.

By Lindsey Wilkinson • Oct. 10, 2022

DevOps and cloud lead M&A deals in enterprise software

Demand for cloud integration apps drives consolidation, despite macroeconomic uncertainty.

By Matt Ashare • Sept. 30, 2022

Allstate hires CVS Health CTO for newly created CIO position

Two years into its transformative growth modernization initiative, the insurance giant moves to expand its tech leadership team. 

By Matt Ashare • Sept. 12, 2022

Post Holdings taps Mike Sullivan as new CIO and SVP

Sullivan is taking on the new leadership role at Post as the company works to improve its supply chain.

By Lindsey Wilkinson • Sept. 2, 2022

Beyond IT: Tech’s just part of the CIO’s expanding portfolio

At MetLife, Boeing and many other companies, the CIO purview is extending to include matters of talent, diversity and business.

By Matt Ashare • Sept. 1, 2022

CIO to CEO: Mario Harik gets technical about innovation — and disruption — in trucking

XPO Logistics’ incoming CEO used technology to build the company’s trucking arm. Now he’ll be overseeing the entire business.

By Matt Ashare • Aug. 30, 2022

American Airlines hires tech chief to succeed longtime CIO

The air carrier named Ganesh Jayaram, CIO of agricultural equipment manufacturer Deere & Co., to take over for departing CIO Maya Leibman.

By Matt Ashare • Aug. 25, 2022

Zoom leans on existing customer base to stay competitive

After a meteoric rise, Zoom is trying to hold on as revenue growth slows. The path forward includes acquisitions and appeals to enterprise customers.

By Lindsey Wilkinson • Aug. 23, 2022

Corporate real estate needs to invest in tech, too

As businesses pull back on office space, corporate real estate companies will use technology to support a hybrid world.

By Lindsey Wilkinson • Aug. 19, 2022

Moving up: CTOs scale the corporate ladder, join CIOs in the C-suite

CTOs are confronting new challenges in defining their role: establishing their value to the business.

By Matt Ashare • Aug. 15, 2022

Debt, declining revenue threaten future of cloud-communication company Avaya

After a challenging transition from hardware to software, the iPaaS company replaced its CEO in the face of faltering financials.

By Matt Ashare • Aug. 10, 2022

Zillow sees tech talent attrition as business growth obstacle

The company issued off-cycle restricted stock units to raise employee compensation, with attention on tech and product talent retention, said CEO Rich Barton.

By Lindsey Wilkinson • Aug. 8, 2022

Warner Bros. Discovery plans migration to a single tech stack

Technology is the third-largest portion of the company’s OpEx spending. But the company plans to explore cost-saving automation opportunities.

By Lindsey Wilkinson • Aug. 5, 2022

McDonald’s names global CIO following other executive changes

Brian Rice will serve on the global senior leadership team as EVP and global CIO, reporting directly to CEO Chris Kempczinski.

By Lindsey Wilkinson • Aug. 1, 2022

Lessons from Target’s cloud journey, a decade in the making

The retailer didn’t just lift and shift to get to the cloud — and it had some sticker shock along the way.

By Lindsey Wilkinson • July 29, 2022

AWS commits to helping customers optimize cloud spend

E-tailer Amazon posted net losses for the second consecutive quarter despite big gains for Amazon Web Services.

By Matt Ashare • July 29, 2022