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Despite rising ROI on AI, infrastructure woes persist
External security shortcomings, lagging tech stacks and a lack of workforce skills prevent CIOs from reaping AI’s rewards, a Kyndryl report found.
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Beyond “IT vs. the business”: A new operating model for emerging digital technologies
Avoid another central vs. decentralized debate - centralize what must be common and controlled; federate what requires business context, workflow ownership and speed.
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Trump picks Palantir cybersecurity executive to lead CISA
The nomination — Trump’s second attempt to fill a post that has sat vacant for his entire second term — could face steep odds in the Senate.
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Microsoft, IBM team up on AI agent platform
Imagine Enterprise will let businesses tap into more than 6,000 pre-built AI agents to accomplish industry-specific processes, the companies said.
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Hyatt taps in new chief digital and information officer
Danny Miles will oversee the hotelier’s modernization plans as it aims to use data and AI to create more personalized guest experiences.
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What it costs to hire a top-tier FDE
The hottest IT engineering job can fetch executive-level pay, according to tech recruiting firm Christian and Timbers.
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CIOs are upping IT budgets to meet AI demand
Tech leaders must be intentional about where to invest growing budgets and when to build in-house tools instead of buying, a West Monroe report found.
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Tech employment rebounded in October, bolstered by AI jobs
Unemployment eased last month as employers across sectors sought out AI specialists, according to a CompTIA report.
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Insurers race to capture value from agentic AI
Allstate is preparing to do business with personal AI agents while Manulife is eyeing $1 billion in enterprise AI value by next year.
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IBM’s Confluent debuts Streamhouse data architecture for agents
The vendor is building a data estate covering past and present as enterprises grapple with giving agents context, The Futurum Group’s Mitch Ashley said.
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As AI costs climb, knowing when to pull back becomes critical
CIOs must learn which AI projects to invest in and what to cut loose as they balance rising infrastructure demand and increasing cost, according to an Ocient report.
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Finance firms lean into multiagent systems, model routing
Organizations are moving beyond single agent systems despite operational complexity and lack of proven value, Capgemini found.
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McDonald’s aims for nationwide drive-thru AI in 2027
The company says the automate ordering system could save 50 weekly labor hours, but some franchisees are unsure if the customers want the technology.
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What does a midterm power shift mean for AI policy?
Democratic gains in Tuesday's election could bring new scrutiny to AI policy and data center growth, reshaping how companies deploy tech.
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Companies spend more on cybersecurity but still struggle with AI oversight
Shadow AI remains a persistent problem, even as IT and security budgets grow, according to a DNSFilter report.
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Midmarket organizations struggle to plug security gaps
Nearly half of small and midsize businesses failed to fix a known vulnerability for six months or more, according to cybersecurity software provider CyberFox.
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Yum Brands flags AI as ‘transformative to the business’
KFC and Taco Bell’s parent company is adding the tech to kitchens, drive-thrus and management strategies in a modernization push, CFO Ranjith Roy said.
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Deep DiveAs the White House touts its AI task force, CISA is conspicuously missing
Without the cybersecurity agency, the new group could stumble as it tries to work with critical infrastructure operators on AI security, experts said.
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AI is forcing governance out of siloes
The complexity of risk in tech requires a more coordinated approach to governance, according to Joe Jones, director of research and insights at IAPP.
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Fast-casual restaurants continue to push AI investments
Starbucks, Wingstop and Chipotle are adding tech roles and introducing tools for better customer insights, forecasting and in-kitchen efficiencies.
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Heineken CIO uses AI to operationalize data-driven decisions
Use cases tailored to solve specific problems within the business and a cautiously governed rollout have generated AI value, Frank Iannella said.
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AI readiness remains scarce, blocking returns on investments
“The next phase of AI adoption will be defined less by access to models and more by the quality of the information those models can use,” said Dun & Bradstreet’s Gary Kotovets.
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Jassy says AWS could hit $1T in revenue in next decade
AWS's 39% growth in the third quarter of fiscal 2026 shows AI demand reshaping cloud computing, with spend on cloud services reaching $168 billion.
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Hilton expects agentic AI to simplify the hotel customer experience
The hotel is investing in its tech stack as it prepares for agentic AI to drive better customer experiences while reducing costs for the business, President and CEO Chris Nassetta said.
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Gap Inc. launches AI hiring tool in time for the holidays
The retailer expects around 200,000 seasonal employment applications. Its new AI platform aims to reduce the administrative tasks associated with hiring.
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ColumnTech Bytes: Big banks unite to back Anthropic’s compute buildout
Meanwhile, agents continue to claim the spotlight as Nvidia and Meta expand their partnership and IBM introduces controls to secure frontier intelligence.
