Retailers bet on AI for supply chain, ‘smart’ shopping

The Latest

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  One-third of employees overstate AI skills: report

  Workers are grappling to translate AI confidence to results as executives push AI adoption, according to a WalkMe survey.

  IT Strategy

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  Sponsored by Automation Anywhere

  The autonomous enterprise runs on trust, not just technology

  The bottleneck stalling enterprise AI isn't the model. It's trust.

  AI & Future Tech

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  Enterprises bet on agents to build in-house software, boost productivity

  While they parse out ROI, cost-conscious organizations are finding ways AI can replace technology line items.

  IT Strategy

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  Google rolls out flexible billing, cost controls for AI agents

  The tech giant joins a string of vendors launching tools to help customers manage rising AI costs.

  IT Strategy

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  CIOs are still waiting for AI’s cost savings

  Pressure to deploy, not measurable gains, are setting the pace for enterprise AI investments, according to an Infosys report.

  IT Strategy

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  Managers say they are using public AI tools to prepare for hard conversations

  Some leaders are inputting employee names and performance details into public AI platforms, according to data from The Predictive Index.

  IT Strategy

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  How CIOs can navigate a disrupted software market

  AI will upend the state of play for software providers, but the changes will not be uniform across verticals, according to Forrester research.

  IT Strategy

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  Apple debuts PCs, chips dedicated to AI workloads

  On-device compute can help enterprises navigate rising AI costs and future complexity, said Ranjit Atwal, senior director analyst at Gartner.

  Hardware & Infrastructure

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  Women are significantly underrepresented in the AI workforce

  The gender disparity is even more pronounced in the highest-paying jobs and top executive levels, according to LinkedIn research.

  IT Strategy

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  AI data center spending drives growth in semiconductor market

  CIOs are contending with rising compute costs, looking to cheaper models to rein in spending amid rapid infrastructure expansion. 

  Hardware & Infrastructure

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  Verizon taps Google for enterprise AI, infrastructure deployment

  The telecommunications company plans to deploy Gemini Enterprise and Google's data infrastructure as it makes AI central to the customer experience.

  IT Strategy

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  Travelers builds its own LLM, cutting AI costs

  The insurer built TravelersLLM to handle insurance-specific queries, while broad reasoning, research and coding queries are saved for frontier models.

  AI & Future Tech

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  Opinion

  4 leadership pain points that stall AI pilots — and how to fix them

  Effective efforts to redesign a company’s operating model need to focus sharply on the systems surrounding the technology.

  IT Strategy

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  AI is showing a revenue payoff: Carnegie Mellon

  Despite positive signs on the revenue front, AI adoption has yet to translate into significant operating-margin gains, the study found.

  IT Strategy

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  Only 1 in 5 organizations are prepared to move toward autonomous AI agents, Deloitte finds

  Fragmented data systems and entrenched ways of working are impeding the transition, according to the report.

  IT Strategy

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  Victoria’s Secret reshapes its tech leadership

  The retailer tapped former Foot Locker executive Adrian Butler to oversee technology and former Starbucks CTO Gerri Martin-Flickinger to sit on its board.

  Updated Aug. 21, 2026

  Future Tech

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  AI efforts drive up demand for analytics, database architecture skills

  CIOs must clearly tie technology to business goals to attract talent, according to Heidrick & Struggles’ Sunny Ackerman.

  IT Strategy

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  AI productivity gains aren’t translating to IT workload relief

  Despite saving hours weekly, most IT professionals report unchanged or increased workloads, according to a SolarWinds survey.

  IT Strategy

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  Target eyes bigger tech investments amid growth efforts

  The retailer is betting on tech to simplify work and connect with customers as it executes its turnaround plan, executives said in a Q2 earnings call. 

  Corporate

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  AI agent headcount triples in 15 months: Salesforce

  The software vendor’s research finds organizations are deploying agents in under two days, even as ROI remains elusive.

  IT Strategy

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  Snowflake adds cost control feature to Cortex AI Gateway

  The vendor's model routing automatically picks models based on quality and cost for the selected task, as executive concerns about the price of AI grow.

  IT Strategy

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  Only daily AI users feel positively about job security

  Unclear AI policies and a lack of training are compounding employee concerns about the technology, a SurveyMonkey and CNBC survey found.

  IT Strategy

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  Cisco zeroes in on enterprise hardware refresh

  “We are in a multiyear, multibillion-dollar networking super cycle,” Chairman and CEO Chuck Robbins told investors.

  IT Strategy

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  Advances in AI capabilities to outpace cost savings

  Enterprise dependence on AI will keep overall costs increasing exponentially even as per-token prices fall, according to Gartner.

  IT Strategy

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  Executives put the spotlight on AI’s reliability issue

  Only 35% of leaders say AI consistently delivers business outcomes, earns regulator confidence and allows control, according to a report from HFS Research and TCS.

  IT Strategy

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  Deep Dive

  For enterprises, the cautious AI era has begun

  The all gas, no brakes approach to AI is giving way to a more pragmatic playbook as costs, policy concerns and talent issues pile up.

  IT Strategy

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