The Latest
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Enterprises contend with mounting AI costs as tools sprawl
Vendors are working to help CIOs reach a delicate balance of enabling technology adoption — without breaking the budget.
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Sponsored by Nutanix
The October 2027 deadline that should change how CIOs think about infrastructure
Why the VMware renewal has become the most critical infrastructure decision in a decade.
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Tech leads all other industries in Q2 wage growth
Salaries in the tech sector jumped 6.9% year over year, according to Payscale data. But growth is uneven across job categories.
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Most corporate boards lack rules for AI use: Deloitte survey
The deployment of AI for tasks at the board level is "comparatively new, uneven and still maturing,” according to the firm.
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IBM attributes mainframe revenue collapse to delays, not destruction
Customers redirected budgets to beat server price hikes, CEO Arvind Krishna said Wednesday.
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Google hikes capital expenditures to $205B, citing demand growth
The tech provider will continue to expand compute in response to capacity constraints, CFO Anat Ashkenazi said during a Wednesday earnings call.
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Big tech sovereign AI tools promise control, but drive lock-in
Nvidia has emerged as a dominant player in sovereign AI, which accounts for roughly 14% of the company’s revenue, according to a Stanford HAI study.
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What OpenAI’s model breach says about future enterprise security
Businesses don’t need to panic, but they should be ramping up their incident response capabilities, Gartner VP analyst Dennis Xu said.
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Bank of America upgrades customer service employee tool
Generative AI capabilities added to EricaAssist will allow customer service employees to handle client inquiries more quickly, the lender said.
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Employee distrust hinders AI scale
Companies can overcome the skepticism by working with their employees so that they understand governance and risk, a TeamViewer report found.
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Deep Dive
Are grocers making smart investments in back-end AI?
Retailers should lean into tech partnerships to alleviate operational pain in the short term, but they should also lay the rails for agentic operations, experts said.
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AI skills gap persists despite widening personal use
Companies assuming employees will bring AI skills into their jobs will set themselves up to fail, according to CompTIA VP of Research Seth Robinson.
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OpenAI pushes new yardstick for measuring AI investments
The company’s CFO floated a “useful-intelligence-per-dollar” approach as organizations face growing pressure to show returns on their AI spending.
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Tech chiefs enlist AI agents to manage cloud app sprawl
Leaders expect agentic AI to play a key role in cloud management. But few businesses have moved beyond pilot deployments, according to Unisys.
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Banks report operational changes driven by AI adoption
Executives at Bank of America, Citigroup and JPMorgan Chase highlighted the scale of ongoing AI adoption efforts and its effects on operations.
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End-user AI spending to soar as CIOs grapple with costs
Contract management, AI architecture and governance are key to keeping AI budgets in check, according to Gartner.
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Levi’s builds toward unified ERP system by mid-2027
The apparel brand recently migrated its Asia and Beyond Yoga business operations to a single platform that it first rolled out in North America.
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How to keep AI costs in check as agentic drives usage
CIOs need to establish clear visibility into demand for AI, spend and risk, to determine whether the technology is generating value, according to OpenAI.
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Sharp rise in AI adoption for cyber defense exposes major governance gap
More than half of practitioners said there are no established frameworks for AI audits in a survey from the SANS Institute.
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Ulta Beauty names Domino’s veteran as CTO
Kelly Garcia joins the cosmetics retailer in the midst of a tech-driven strategy to drive growth and customer personalization.
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AI pushes enterprises back to the drawing board on cloud
Growing AI compute demands, cost and sovereignty are driving more enterprises toward hybrid cloud, an Information Services Group report found.
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US launches vulnerability clearinghouse amid AI-fueled surge in flaws
The Trump administration hopes the program will accelerate the discovery and fixing of serious technical problems before hackers exploit them.
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Wells Fargo debuts AI-powered teammate for financial advisers
The new capability aims to simplify access to Wells Fargo’s core technology platform, enabling plain language queries and faster access to insights.
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AI ROI is rising, but not where companies expected
Enterprises reported that AI is helping them find business insights and interact with customers, but not necessarily save money or time, an SAP survey found.
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IBM stock tumbles after Q2 infrastructure revenue warning
The dip reflects a trend among CIOs to secure compute power amid supply constraints rather than invest in infrastructure upgrades.
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AI adoption surges as trust plummets: report
Nearly half of users distrust AI companies despite widespread chatbot usage, according to fintech firm Tether.