What to know about Google’s AI strategy

OpenAI's launch of ChatGPT spurred an AI race, prompting incumbents like Google to share plans for public tool releases. 

By Lindsey Wilkinson • Feb. 6, 2023

Global disruption prompts more innovation, not less

Rather than responding defensively to economic precarity, companies lean on cloud, data and AI to push forward, according to Accenture research.

By Matt Ashare • Feb. 2, 2023

ServiceNow leans on customer quality, not volume, as market shifts

The SaaS company reported a 98% renewal rate and inked more than 120 deals valued greater than $1 million last quarter. 

By Lindsey Wilkinson • Jan. 31, 2023

Southwest Airlines tech ‘generally worked as designed,’ CEO says

A perfect storm of bad weather and mass cancellations “just overwhelmed the technology and the processes,” Bob Jordan said.

By Matt Ashare • Jan. 27, 2023

Microsoft leans on cloud revenue, even as Azure growth stalls

The tech giant reported quarterly gains in its cloud business, but tempered expectations as enterprise spending shifts from migration to optimization.

By Matt Ashare • Jan. 25, 2023

Live Nation’s IT capabilities scrutinized as company blames bots

Senators questioned whether there was a fundamental flaw in the company's technology stack in a high-profile congressional hearing.

By Lindsey Wilkinson • Jan. 25, 2023

Southwest Airlines commits $1B to IT upgrades

The airline has taken immediate action to enhance its crew engagement technology, CEO Bob Jordan said.

By Matt Ashare • Jan. 20, 2023

What Google layoffs say about the state of tech hiring

Layoff plans at Google add to a slew of tech sector announcements that mark the end of a hiring era.

By Lindsey Wilkinson • Jan. 20, 2023

ChatGPT coming soon to Azure OpenAI service — with guardrails

Businesses must submit a form describing the proposed use cases and its general capabilities.

By Lindsey Wilkinson • Jan. 17, 2023

Tyson CTO departs company, responsibilities left to IT team

So long as he signs the separation and release agreement, Scott Spradley is expected to receive $1.4 million of severance, paid out over the next two years on top of other benefits.

By Lindsey Wilkinson • Jan. 12, 2023

Tech unemployment remains low, but hints of a slowdown emerge

Job postings for technology positions fell for the second consecutive month, according to a CompTIA report.

By Lindsey Wilkinson • Jan. 6, 2023

Colgate-Palmolive names CIO, rounding out tech C-suite revamp

The company bid farewell to longtime tech leaders Mike Crowe and Patricia Verudin, as incoming tech chiefs David Foster and Stephan Habif step in.

By Lindsey Wilkinson • Jan. 4, 2023

NYC delays enforcement of AI in hiring law to April 2023

Many key stakeholders have submitted public comments asking for clarification on the regulations.

By Ryan Golden • Dec. 14, 2022

Moderna hires Capital One exec as new CIO

Brad Miller will join the biotech firm as CIO and executive committee member effective Jan. 3, according to a company statement.

By Lindsey Wilkinson • Dec. 8, 2022

Slack CEO steps down in latest Salesforce C-suite shakeup

Lidiane Jones, Salesforce's EVP and GM of experience cloud, commerce cloud and marketing cloud, will replace Stewart Butterfield.

By Lindsey Wilkinson • Dec. 5, 2022

Tech sector sends mixed messages on workforce stability

Is the tech sector laying off staff or hiring new workers? Yes and yes.

By Matt Ashare • Dec. 5, 2022

The 15 biggest CIO appointments of 2022

From Apple to Target, CIO Dive compiled the most notable CIO appointments at the world’s leading companies this year, as well as leaders to watch in 2023.

By Roberto Torres • Nov. 28, 2022

How IT managers should respond to the tech talent shortage

A new study reveals how to retain and attract developers amidst tech talent shortage.

Nov. 28, 2022

Ticketmaster blames demand and bots for site issues during the Taylor Swift presale

Call it a glitch. Based on traffic volume, Swift would have needed to perform over 900 stadium shows for every fan to get a ticket, the company said.

By Lindsey Wilkinson • Nov. 17, 2022

Creating a flexible and engaged workforce with connected solutions

Corporate leaders are leveraging the power of advanced AV to unify and optimize workplaces. Here’s how.

Nov. 14, 2022

Companywide Zoom meetings, coming to a theater near you

AMC Theatres is partnering with Zoom to launch Zoom Rooms in as many as 17 major U.S. cities in 2023.

By Lindsey Wilkinson • Nov. 9, 2022

Starbucks rethinks employee technology as it navigates workforce tension

The coffee chain is piloting an employee engagement app designed to build community, an effort to moderate backlash over its treatment of employees and working conditions.

By Lindsey Wilkinson • Nov. 7, 2022

EBay modernizes desktop seller tech stack, eliminates legacy tools

The digitally based reseller has ramped up tech investments and acquisitions to drive conversion rates and increase revenue.

By Lindsey Wilkinson • Nov. 7, 2022

Planet Fitness pumps up tech C-suite

New CIO Paul Barber will lead the company's technology evolution and strategy.

By Lindsey Wilkinson • Nov. 3, 2022

Apple’s CIO is retiring after 30 years: report

CIO Mary Demby is set to retire following three decades at Apple, according to a Bloomberg report published Monday.

By Lindsey Wilkinson • Nov. 1, 2022