Security, data challenges hinder agentic AI adoption

Tech pros said the most common use case for the technology is IT service desk automation, according to a Tray.ai report. 

By Lindsey Wilkinson • Jan. 8, 2025

AI led training demand in 2024, O’Reilly says

Interest in prompt engineering and generative AI training grew exponentially last year, according to the company.

By Roberto Torres • Jan. 7, 2025

Nvidia enters the agentic AI fray with Llama Nemotron LLMs

Accenture plans to launch more than 100 industry-specific solutions using the chipmaker’s AI-powered developer tools, the companies said Monday.

By Matt Ashare • Jan. 7, 2025

What companies need to help secure AI

Experts say MLOps will bridge the gap between development and operations, creating room for the inclusion of security and privacy practices, too.

By Sue Poremba • Jan. 7, 2025

Microsoft plans to pour $80B into cloud data centers

The tech giant will funnel more than half of the investments into U.S.-based facilities, Microsoft Vice Chair and President Brad Smith said Friday.

By Matt Ashare • Jan. 6, 2025

Policy pros push for more AI guardrails in 2025: survey

Around 44% of practitioners don’t trust AI vendors to take data security and privacy seriously, according to Povaddo data. 

By Lindsey Wilkinson • Jan. 3, 2025

Generative AI is great for legal work — but make sure it’s monitored, judges say

Lawyers must understand how their AI tools work, supervise their teams, check results carefully and experiment, according to former magistrates.

By Justin Bachman • Jan. 3, 2025

Employee distaste for busy work fuels AI adoption plans

Workers are welcoming the addition of the technology to workflows, as long as it can move tedious tasks off their desks, according to a Freshworks report. 

By Lindsey Wilkinson • Jan. 2, 2025

Data, compute spending to double by next year: survey

As organizations invest in infrastructure to support AI, most approach the technology as an R&D expense, according to Hitachi Vantara.

By Matt Ashare • Jan. 2, 2025

ROI remains elusive for enterprise AI plans despite progress

Most businesses that have yet to obtain returns on their investments expect to see dollar savings within three years, an IBM report found. 

By Lindsey Wilkinson • Jan. 2, 2025

Accenture sees enterprises prioritizing large-scale transformations

“Our clients are focused on reinvention,” CEO Julie Sweet said Thursday, during the company’s Q1 2025 earnings call.

By Matt Ashare • Dec. 19, 2024

How Liberty Mutual plugged generative AI into everyday work

Around 1 in 4 employees are using the company’s internal, non-public version of ChatGPT, saving an average of 1.5 hours per week.

By Lindsey Wilkinson • Dec. 19, 2024

Customer service teams are behind on AI usage policies

Even though the majority want to hand off tasks to AI, the profession as a whole lags when it comes to adoption, a Freshworks survey found.

By Bryan Wassel • Dec. 18, 2024

Salesforce introduces Agentforce 2.0, unveils pre-built use cases

The newest version of its agentic AI service will enter general availability in February, though certain features are available starting this month.

By Lindsey Wilkinson • Dec. 17, 2024

Infosys turns to Google Cloud to expand AI portfolio

The IT services firm unveiled a Google Cloud center of excellence with a dedicated AI lab Tuesday.

By Matt Ashare • Dec. 17, 2024

Cyber leaders are bullish on generative AI despite risks: report

Executives say they would overhaul tooling in exchange for better generative AI capabilities, according to a CrowdStrike survey.

By Lindsey Wilkinson • Dec. 17, 2024

SAP adds carbon-tracking solution to its cloud-based ERP toolkit

The Green Ledger tool tracks and accounts for emissions across business units, the technology company said Monday.

By Matt Ashare • Dec. 16, 2024

Broadcom nears total VMware integration as chip business booms

The tech giant nearly tripled its infrastructure software revenues to $21.5 billion in the year since it acquired the virtualization solution provider.

By Matt Ashare • Dec. 13, 2024

Google dips into enterprise-ready agentic AI with Agentspace

The provider is the latest to join a year-end push to spur adoption with new models and features.

By Lindsey Wilkinson • Dec. 13, 2024

More than half of leaders haven’t trained in AI, survey shows

A lack of training could negatively affect security, privacy and corporate competitiveness, General Assembly says.

By Carolyn Crist • Dec. 13, 2024

Chief AI officers made enterprise inroads in 2024

While most AI chiefs were internal hires, companies also tapped tech sector executives from Google, IBM and Oracle, an Altrata study found. 

By Lindsey Wilkinson • Dec. 12, 2024

Research ties responsible AI adoption to value, trust

Enterprises expect to add value by embedding governance and transparency into implementation plans, AWS and Accenture data shows.

By Lindsey Wilkinson • Dec. 11, 2024

AI costs shape enterprise data strategy

IT leaders are leaning on object storage and hybrid infrastructure to keep budgets in check as they leverage the technology, according to MinIO.

By Matt Ashare • Dec. 11, 2024

​​6 enterprise technology predictions to watch in 2025

Executives and analysts expect businesses to reassess their AI priorities next year, grappling with vendor and workforce shifts along the way.

By Roberto Torres , Matt Ashare , Lindsey Wilkinson • Dec. 11, 2024

AI fatigue, leader burnout stifle enterprise enthusiasm

As businesses head into 2025, more than half of senior chiefs said they feel like they’re failing amid the technology’s rapid growth, an EY survey found.

By Lindsey Wilkinson • Dec. 10, 2024