Target’s generative AI tool is boosting worker efficiency, CFO says

A chatbot integrated into employee’s handheld devices has been used more than 50,000 times since it was rolled out earlier this year, CFO Michael Fiddelke said. 

By Alexei Alexis • Aug. 23, 2024

How CIOs can respond to generative AI’s ‘moment of reckoning’

Tech debt and a lack of AI-readiness threaten progress as Gartner warns about short-term disillusionment ahead.

By Lindsey Wilkinson • Aug. 23, 2024

Explore the Trendline➔

Generative AI

Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.

By CIO Dive staff

AWS expands global cloud empire with new Asia Pacific region

The hyperscaler will invest $6.2 billion to operate three availability zones in Malaysia. Microsoft and Google are building data centers in the country, too.

By Matt Ashare • Aug. 22, 2024

Cloud, AI workload surge pushes data center vacancies to historic lows

Building activity hit a record high during the first half of the year but power shortages elongated construction timelines, according to CBRE research.

By Matt Ashare • Updated Aug. 27, 2024

C-suite concern over generative AI regulation intensifies: IBM

Most organizations are falling short of deploying responsible AI practices at scale as regulations and rules on the technology tighten globally.

By Lindsey Wilkinson • Aug. 21, 2024

Most Fortune 500 businesses flag AI risks in SEC filings: report

Governing generative AI use is overwhelming for enterprises, which could explain why businesses cite the technology in risk sections, Gartner’s Avivah Litan said.

By Lindsey Wilkinson • Aug. 20, 2024

C-suite enthusiasm over generative AI wanes, putting pressure on quick wins

Most CIOs have moved less than one-third of experiments into production as hype fades, according to a Deloitte survey.

By Lindsey Wilkinson • Aug. 20, 2024

AMD to acquire ZT Systems for $4.9B as GPU race heats up

The move will bring an army of 1,000 cloud data center engineers into the chipmaker’s fight to challenge Nvidia’s AI infrastructure dominance.

By Matt Ashare • Aug. 19, 2024

4 tech pros on managing IT budgets

IT leaders share key strategies to shore up spending — even when businesses expect more and more out of their technology toolkits.

By Roberto Torres • Aug. 19, 2024

AI-enabled contact center platforms redefine government interactions

Government agencies must deliver a fast, seamless contact center experience for citizens.

By Jerry Dotson, VP of U.S. Federal at Avaya • Aug. 19, 2024

Alibaba expects AI to drive more than half of its cloud segment growth

“Demand for CPU-based traditional cloud computing is relatively limited,” CEO Eddie Wu said. “Most of the growth is now focused on GPU-based AI product development.”

By Matt Ashare • Aug. 16, 2024

Walmart used AI to crunch 850M product data points and improve CX

“We're finding tangible ways to leverage generative AI to improve the customer, member and associate experience,” Walmart CEO Doug McMillon said.

By Bryan Wassel • Aug. 15, 2024

Executives expect complying with AI regulations will increase tech costs

Nearly two-thirds of senior leaders anticipate more rigid data privacy requirements, according to a KPMG survey. 

By Lindsey Wilkinson • Aug. 15, 2024

4 strategies for a solid — and profitable — AI future

CIOs can draw successful AI adoption plans for their organizations, keeping a close eye on governance, risk management and skilling.

By Kate Woolley • Aug. 14, 2024

Tech chiefs gear up to spend bigger IT budgets in 2025

Despite growing enterprise appetite for technology and talent, cost optimization remains a priority, according to Forrester research.

By Matt Ashare • Aug. 13, 2024

Pfizer appoints AI chief to boost its digital leadership team

Berta Rodriguez-Hervas joined the pharmaceutical company after stints at Stellantis, Nvidia and Tesla working on algorithms, computer vision and ML. 

By Lindsey Wilkinson • Aug. 13, 2024

How costs, ROI shape generative AI adoption plans

Elusive returns clouded the technology’s initial hype. Executives and analysts are now putting the focus back on costs and use case fit.

By Lindsey Wilkinson • Aug. 13, 2024

Hyperscalers gain decisive control of enterprise compute

Public cloud infrastructure eclipsed on-premise capacity as the number of massive commercial data centers topped 1,000, according to Synergy Research Group analysis.

By Matt Ashare • Aug. 12, 2024

IT leaders blame new features — like AI — for rising software costs

Companies are combating cost creep by leveraging their purchasing power and turning to open-source alternatives, Forrester says. 

By Lindsey Wilkinson • Aug. 12, 2024

CFO, CIO partnership key to bridge tech, talent gap: Workday

Finance chiefs are more frequently working in tandem with CIOs to shape how their company leverages technology, Workday’s Terrance Wampler said.

By Grace Noto • Aug. 9, 2024

UK regulators add Amazon, Anthropic partnership to growing inquiry list

The Competition and Markets Authority continues to scrutinize big tech partnerships with AI startups. The agency has also probed deals involving Microsoft, OpenAI, Inflection AI and Google.

By Lindsey Wilkinson • Aug. 8, 2024

How to avoid ‘death-by-ROI’ in data and analytics

Effective leaders connect value assessments to company goals, blurring the boundaries between data estates and the processes they support.

By Brian Foster • Aug. 8, 2024

KFC, Taco Bell parent company expands AI efforts amid broader transformation

“We believe we are still only scratching the surface of the full value creation potential of our capabilities,” Yum Brands CFO Chris Turner said Tuesday.

By Lindsey Wilkinson • Aug. 7, 2024

S&P Global taps Accenture to upskill 35K employees in AI

The comprehensive learning program will roll out later this month to all of the financial data company’s employees as part of a broader strategic collaboration. 

By Lindsey Wilkinson • Aug. 6, 2024

Big tech banks on AI boom as infrastructure spending heads for trillion-dollar mark

“While we're investing a significant amount in the AI space and in infrastructure, we would like to have more capacity than we already have today,” Amazon CEO Andy Jassy said.

By Matt Ashare • Aug. 5, 2024