Salesforce’s on-prem clients face cloud migration pressure: Gartner

The SaaS company raised fees for on-prem Tableau users, signaling its intention to keep shifting customers to the cloud, Gartner analysts said.

By Alexei Alexis • Aug. 30, 2023

Google Cloud unveils new TPUs in race to optimize AI hardware

The new generation chips are optimized to handle the growing volume of generative AI model training and inference workloads.

By Matt Ashare • Aug. 29, 2023

Few employees are confident in their generative AI abilities

Don’t be fooled by the hype — employees need guidance to use generative AI tools safely and effectively.

By Lindsey Wilkinson • Aug. 29, 2023

SAP brings generative AI to data cloud platform with Google’s help

The solution infuses the ERP provider’s data ecosystem with Vertex AI tools and initially targets the automotive industry.

By Matt Ashare • Aug. 29, 2023

OpenAI launches ChatGPT Enterprise as hyperscalers grow AI marketplaces

Though ChatGPT sparked the generative AI wave, hyperscalers are positioning themselves as all-inclusive shopping destinations for large language model solutions.

By Lindsey Wilkinson • Aug. 29, 2023

Future-proof your employees and your business

Companies and employees alike are discovering that the "half-life" of abilities is continuing to shorten as a result of the rapid evolution of digital talents.

By Lee Ackerman, Digital Learning Architect, Workforce Development, TEKsystems • Aug. 28, 2023

Meta taught Llama 2 how to code

Code Llama was trained on code-specific databases and supports popular languages, including Python, C++ and Java.

By Lindsey Wilkinson • Aug. 25, 2023

Generative AI tips and warnings from 5 providers

Understanding model limitations and keeping humans in the loop is critical to productive adoption of AI, according to several software leaders.

By Lindsey Wilkinson • Aug. 25, 2023

Snowflake banks on LLM demand to boost cloud data consumption

The company requested 1,000 Nvidia GPUs amid high demand for the processing units that power generative AI.

By Matt Ashare • Aug. 24, 2023

Salesforce places guardrails around how customers can use its AI

Just three pages long, the policy details what use cases Salesforce will not permit with its AI tools.

By Roberto Torres • Aug. 23, 2023

Twilio taps AI to boost CX in calls

The Voice Intelligence tool will record and analyze the content of a call in real-time and can automatically redact personally identifiable information.

By Lindsey Wilkinson • Aug. 23, 2023

SaaS prices jump 12% on average: report

Microsoft and Salesforce are among the enterprise software vendors that have increased prices in the last 12 months.

By Alexei Alexis • Aug. 23, 2023

Zoom enterprise growth tapers as it pushes AI services

AI-driven features will help convey value to enterprise customers, according to CEO Eric Yuan.

By Roberto Torres • Aug. 22, 2023

ChatGPT, NLP and TensorFlow top list of in-demand generative AI skills

Businesses are looking to hire generative AI freelancers to support development and adoption efforts of large language models, Upwork data shows. 

By Lindsey Wilkinson • Aug. 22, 2023

Generative AI’s momentum casts uncertainty over the future of the IT service desk

Experts wonder what role these tier one technologists will play in IT departments moving forward, even if analysts believe fears of imminent job loss are overblown.

By Lindsey Wilkinson • Aug. 21, 2023

Deloitte, Google Cloud deliver customer analytics solution for retail

The AI-based solution eases data science operations, providing companies with tools to forecast demand and optimize product pricing, the companies said.

By Matt Ashare • Aug. 18, 2023

Walmart’s AI push prioritizes customer experience, personalization

"Ultimately, the power of generative AI or any technology is only as good as the data that powers it," CEO Doug McMillon said Thursday.

By Roberto Torres • Aug. 17, 2023

McKinsey rolls out generative AI tool ‘Lilli’ to 7K employees

The company’s proprietary generative AI platform, which all employees will have access to this fall, lets workers search archival data.

By Lindsey Wilkinson • Aug. 17, 2023

IBM, Microsoft launch generative AI managed service

The new Azure OpenAI solution provides developers and data scientists with multiple models, including GPT and Codex tools.

By Matt Ashare • Aug. 17, 2023

Zoom’s AI terms overhaul set the stage for broader data use scrutiny

The shift to adopt generative AI has created tension between SaaS vendors' data desires and enterprises' security concerns.

By Lindsey Wilkinson • Aug. 16, 2023

ChatGPT comes up short when compared to Stack Overflow responses

When presented with 517 user-written questions, ChatGPT gets more than half wrong, according to researchers from Purdue University.

By Lindsey Wilkinson • Aug. 16, 2023

Retail leaders struggle to find budget for emerging tech goals

Industry leaders want broader adoption of emerging technologies, but concerns over cost and finding business value stand in their way.

By Roberto Torres • Aug. 15, 2023

Tech job postings dipped in the first half of 2023, but talent woes persist

IT consulting firms, large banks and manufacturers remain hungry for automation, cloud and engineering expertise, Dice found.

By Matt Ashare • Aug. 15, 2023

PwC brings private generative AI tool to internal employees

The professional services firm is rolling out ChatPwC, a conversational generative AI tool built with OpenAI’s tech and fine-tuned with relevant data.

By Lindsey Wilkinson • Aug. 15, 2023

AI adoption hinges on reskilling, IBM research finds

Companies anticipate augmenting rather than replacing workers with generative AI tools, especially in procurement, finance and risk and compliance.

By Matt Ashare • Aug. 14, 2023