AWS launches alliance to boost customers’ generative AI adoption

Deloitte, Booz Allen Hamilton and Rackspace Technology are among the initial partners that will support growing demand and relieve capacity constraints.

By Lindsey Wilkinson • Nov. 7, 2024

4 tech issues to watch in Trump’s second term

AI, cloud and cybersecurity policies are in the spotlight ahead of the forthcoming Trump administration.

By Roberto Torres • Nov. 6, 2024

Explore the Trendline➔

Generative AI

Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.

By CIO Dive staff

AIG leans on generative AI to speed underwriting

The insurance company is using large language model technologies to drive digital transformation as part of a broader enterprise simplification push, Chairman and CEO Peter Zaffino said Tuesday.

By Matt Ashare • Nov. 6, 2024

Most IT leaders like their chances against AI risks

Decision-makers indicate confidence in addressing data access, skill gaps and shadow AI challenges, according to a TeamViewer report.

By Lindsey Wilkinson • Nov. 5, 2024

Cloud consumption surge strains even the largest hyperscalers

“We have more demand than we could fulfill if we had even more capacity today,” Amazon CEO Andy Jassy said Thursday. “Everyone today has less capacity than they have demand.”

By Matt Ashare • Nov. 5, 2024

Tools to solve AI’s trust problem come at a cost

Enterprises allocating resources to strengthen governance will experience 35% more revenue growth than those that don't, Gartner predicts.

By Lindsey Wilkinson • Updated Nov. 7, 2024

FTC cloud market inquiry remains unresolved as US presidential race enters final stretch

An ongoing investigation into hyperscaler competition initiated last year by the Federal Trade Commission has largely been overshadowed by AI regulation concerns.

By Matt Ashare • Nov. 4, 2024

Microsoft runs into cloud constraints as Azure AI business booms

Data centers “don’t get built overnight,” CEO Satya Nadella said Wednesday during the company’s Q1 2025 earnings call.

By Matt Ashare • Oct. 31, 2024

When is generative AI the wrong tool?

Despite the hype, the technology is often not the most cost-effective, reliable or efficient tool for enterprises to use, according to Gartner’s Rita Sallam. 

By Lindsey Wilkinson • Oct. 31, 2024

Google Cloud enjoys an AI-fueled growth spurt in Q3

The hyperscaler saw cloud revenue grow 35% year over year to $11.4 billion in the third quarter.

By Matt Ashare • Oct. 30, 2024

KPMG pilots AI agents

The accounting and consulting firm is interested in becoming a leader in the emerging AI agent space.

By Alexei Alexis • Oct. 30, 2024

Data, talent gaps block enterprise hopes for higher productivity

Just 2% of organizations have the talent, data and technology to launch effective AI initiatives, according to an Infosys survey. 

By Lindsey Wilkinson • Oct. 29, 2024

Citi taps Google Cloud for app migration, AI adoption

The bank, as part of a broad modernization push, announced a multiyear partnership with the hyperscaler Monday.

By Matt Ashare • Oct. 28, 2024

Can the US lead on AI regulation?

Vice President Kamala Harris and former President Donald Trump promise to spur AI innovation, but a lack of bipartisanship and a patchwork of state laws could hinder the country’s global influence.  

By Lindsey Wilkinson • Oct. 28, 2024

The 3 keys to balancing productivity and security for your business

Finding the right balance of productivity and security for your business can be a challenge. Learn how a comprehensive access governance strategy can make it easy.

By Lumos • Oct. 28, 2024

IRS CFO says robotic automation saved 30K labor hours

Partnering with software firm UiPath, the agency has tapped software robots to complete previously manual tasks, IRS CFO Teresa Hunter said Tuesday.

By Suman Bhattacharyya • Oct. 25, 2024

How CIOs gain employee buy-in on generative AI

Executives from AstraZeneca, Kroger and Verizon are adapting workforce strategies to focus on training, building awareness and bettering engagement.

By Lindsey Wilkinson • Oct. 24, 2024

10 AI questions CIOs need to answer in the boardroom

Technology leaders need to sharpen their presenting skills to convey the value of automation.

By Lindsey Wilkinson • Oct. 23, 2024

IT spend mounts as CIOs build out enterprise AI capacity

The analyst firm expects tech spending to reach $5.74 trillion next year, driven in part by exponential growth in server sales.

By Matt Ashare • Oct. 23, 2024

4 ways AI could impact employees, workflows: Gartner

Technology leaders can expect AI to continue to raise questions around workforce shifts, privacy procedures and security techniques.

By Lindsey Wilkinson • Oct. 22, 2024

SAP leans on ‘supercharging’ Joule to accelerate ERP migrations

The software giant said just one-fourth of its existing customers were shifting to cloud as segment revenues continued to mount.

By Matt Ashare • Oct. 22, 2024

IBM doubles down on open models to help businesses customize AI

The company added two Granite LLMs under Apache 2.0 licenses and introduced general-purpose coding enhancements to its watsonx assistant Monday.

By Matt Ashare • Oct. 21, 2024

Gartner sounds alarm on AI cost, data challenges

“Cost is as big an AI risk as security,” Mary Mesaglio, distinguished VP analyst at Gartner, said during a conference keynote Monday.

By Lindsey Wilkinson • Oct. 21, 2024

Microsoft to roll out AI agents in Copilot Studio next month

The company also unveiled 10 autonomous agents within Dynamics 365, targeting sales, customer service and supply chain functions.

By Roberto Torres • Oct. 21, 2024

Generative AI will help with 1 in 3 entry-level tasks by next year, employees say

The technology's adoption could shift some roles closer toward strategy and decision-making, a Capgemini survey finds.

By Lindsey Wilkinson • Oct. 21, 2024