AI & Future Tech
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IT vendors rush to capitalize on enterprise infrastructure, talent gaps
Nearly every technology provider sees AI support services as an opening to grow revenue and market share, according to an S&P Global report.
By Lindsey Wilkinson • Nov. 26, 2024 -
Big tech on track to pour more than $180B into data centers this year
Amazon, Google and Microsoft accounted for more than three-quarters of infrastructure capital expenditures in Q3 2024, according to Dell’Oro Group.
By Matt Ashare • Nov. 26, 2024 -
Trendline
Generative AI
Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.
By CIO Dive staff -
Zoom rebrands, aims to be known as ‘AI-first’ company
“Zoom is now about so much more than video meetings,” CEO Eric Yuan said.
By Alexei Alexis • Nov. 26, 2024 -
How CIOs are honing generative AI strategies
Two years after ChatGPT’s public debut, executives are still grappling with delivering value in a noisy landscape with eager vendors and a risky new technology.
By Lindsey Wilkinson • Nov. 26, 2024 -
AI will factor heavily in talent trends for 2025, ADP finds
The firm said 3 in 5 employers seek to close generative AI skill gaps with targeted upskilling.
By Ryan Golden • Nov. 25, 2024 -
Amazon injects $4B more into Anthropic partnership
The two companies announced the strengthened partnership Friday, as they look to collaborate on hardware, software and customizable AI tools.
By Lindsey Wilkinson • Nov. 22, 2024 -
Snowflake gets a Q3 boost from surging enterprise data consumption
The data cloud provider expanded vendor partnerships to enhance analytics and embed more generative AI tools in its products.
By Matt Ashare • Nov. 22, 2024 -
KPMG fuels Google Cloud practice with $100M investment
The two firms will work together on data and generative AI solutions for retail, healthcare and financial services.
By Lindsey Wilkinson • Nov. 21, 2024 -
Nvidia nearly doubles quarterly revenues as AI gold rush continues
The chipmaker also saw net income rise by more than 100% despite supply chain constraints.
By Matt Ashare • Nov. 21, 2024 -
Millennials, Gen Z at odds over AI’s value
Workers born between 1981 and 1996 hold the most positive views of the technology compared to other age groups, Udacity data found.
By Lindsey Wilkinson • Nov. 21, 2024 -
Microsoft readies Copilot Studio for agentic AI
The vendor added capabilities to ease AI agent development and strengthened security controls.
By Lindsey Wilkinson • Nov. 19, 2024 -
McCormick appoints chief information and digital officer
Guy Peri comes to the food company after nearly three decades at Procter & Gamble.
By Roberto Torres • Nov. 19, 2024 -
Global cloud spend to surpass $700B in 2025 as hybrid adoption spreads: Gartner
“The use of AI technologies in IT and business operations is unabatedly accelerating the role of cloud computing,” Gartner VP Analyst Sid Nag said.
By Matt Ashare • Nov. 19, 2024 -
Business leaders expect benefits from generative AI, but readiness gap looms
Despite executive enthusiasm, gaps remain between the capabilities needed to support the technology and the organization’s current capacity, NTT Data said.
By Lindsey Wilkinson • Nov. 18, 2024 -
Deep Dive
2 years after ChatGPT’s release, CIOs are more skeptical of generative AI
Since the landmark tool launched, IT leaders have worked to tune out hype, focusing on customized capabilities and narrowing the list of use cases.
By Lindsey Wilkinson • Nov. 18, 2024 -
Retailers confront consumer trust issues as generative AI becomes commonplace
Businesses can win over reluctant shoppers by offering personalization or help with finding deals, experts say.
By Bryan Wassel • Nov. 15, 2024 -
Microsoft, Kyndryl team up to help enterprises modernize mainframe applications
The two companies also expanded their partnership to include RISE with SAP ERP migration services for Azure customers.
By Matt Ashare • Nov. 15, 2024 -
Estée Lauder builds out generative AI capabilities with GPT Lab
As part of its OpenAI partnership, the beauty brand has more than 240 custom GPTs, including applications to analyze data and extract insights.
By Lindsey Wilkinson • Nov. 14, 2024 -
IT leaders reshape 2025 spending around AI despite cost concerns
OpenAI joined Microsoft, Google and AWS as a top software vendor for the first time this year, according to Flexera.
By Matt Ashare • Nov. 14, 2024 -
Demand for AI engineering soared in the last decade
Machine learning and AI engineering positions grew 27x since 2014, according to a SignalFire report.
By Roberto Torres • Nov. 13, 2024 -
ServiceNow beefs up responsible AI, governance capabilities
The expanded features in the company’s Now Platform let businesses deploy guardrails and grants greater visibility into performance metrics.
By Lindsey Wilkinson • Nov. 13, 2024 -
AWS backs Trainium research with $110M grant program
The cloud titan is pouring millions into university-led research in generative AI through the Build on Trainium program.
By Lindsey Wilkinson • Nov. 12, 2024 -
Employee AI adoption cools globally
Excitement is falling among desk workers, who fear being perceived as incompetent or lazy for using the technology, according to a Slack survey.
By Lindsey Wilkinson • Nov. 12, 2024 -
Taco Bell puts AI front-and-center in drive-thru strategy
The restaurant brand’s AI investments aim to improve drive-thru ordering and improve scheduling practices.
By Bryan Wassel • Nov. 11, 2024 -
IBM, Cognizant team up to tame rising enterprise cloud bills
The two companies launched a FinOps Center of Excellence initiative to help ease hybrid and multicloud cost management.
By Matt Ashare • Nov. 8, 2024