Anthropic launches Claude Enterprise with more security, admin controls

The business-focused version of the tool includes a GitHub integration to help with programming tasks, among other expanded features. 

By Lindsey Wilkinson • Sept. 4, 2024

Office Depot parent company rolls out generative AI assistant to 900 stores

ODP Corporation, which also operates OfficeMax, introduced the ODP Personal Assistant to enable associates to spend more time helping customers.

By Bryan Wassel • Sept. 4, 2024

AI developers break into top 10 highest-paid IT positions, Stack Overflow says

The average annual compensation package for software engineers building AI systems reached $160,000, according to a study by the online platform.

By Lindsey Wilkinson • Sept. 3, 2024

Salesforce bets on generative AI agents as the future of customer service

The Agentforce platform, which will publicly launch in October, has found success among early adopters, CEO Marc Benioff said.

By Bryan Wassel • Aug. 30, 2024

Bath & Body Works to launch generative AI fragrance finder

The retailer plans to leverage large language models and data to increase customer traffic and sales over time. 

By Lindsey Wilkinson • Aug. 30, 2024

Business satisfaction with AI, automation solutions and services languishes

The gap in customer satisfaction scores stems from a disconnect between technology expectations and reality, ISG found.

By Kristen Doerer • Aug. 30, 2024

What CIOs should know about California’s contentious AI bill

The rules laid out in SB 1047 place guardrails on the technology’s development and enable the state attorney general to sue if organizations are non-compliant. 

By Lindsey Wilkinson • Aug. 30, 2024

Nvidia sustains triple-digit revenue growth amid AI building boom

“Data centers worldwide are in full steam to modernize the entire computing stack,” Nvidia President and CEO Jensen Huang said Wednesday.

By Matt Ashare • Aug. 29, 2024

Double-checking work tops AI priorities among employees: report

Managers and workers are at odds over the primary application of the technology within business processes, Slingshot data found.

By Lindsey Wilkinson • Aug. 28, 2024

Businesses default to cloud for generative AI, accelerate migrations

Despite ongoing tech talent shortages and cost concerns, cloud adoption rates rebounded, according to Foundry research.

By Matt Ashare • Aug. 28, 2024

VMware vows to ‘virtualize the entire data center’ with bigger bundle

The company rolled out its second post-Broadcom private cloud solution Tuesday, touting lower overall cost and security improvements.

By Matt Ashare • Aug. 27, 2024

3 ways CIOs can turn strategy into execution

With less than half of enterprises reaching strategic objectives, executives must consistently measure and monitor the success of the plans they've laid out.

By Lindsey Wilkinson • Aug. 27, 2024

IBM accelerates hybrid AI with high-capacity mainframe chips

The processors enable on-prem systems to run multiple models in ensemble configurations to improve performance and accuracy, the company said.

By Matt Ashare • Aug. 26, 2024

How PwC gauges generative AI risk, ROI amid adoption

“We’re still plucking low-hanging fruit on a lot of AI initiatives,” PwC US Chief AI Officer Dan Priest said during a CIO Dive panel.

By Matt Ashare • Aug. 26, 2024

AI upskilling efforts blocked by lack of clarity: survey

Executives are unsure about teams’ existing AI skills, and IT pros may overestimate their existing understanding of the technology, according to Pluralsight.

By Lindsey Wilkinson • Aug. 23, 2024

Target’s generative AI tool is boosting worker efficiency, CFO says

A chatbot integrated into employee’s handheld devices has been used more than 50,000 times since it was rolled out earlier this year, CFO Michael Fiddelke said. 

By Alexei Alexis • Aug. 23, 2024

How CIOs can respond to generative AI’s ‘moment of reckoning’

Tech debt and a lack of AI-readiness threaten progress as Gartner warns about short-term disillusionment ahead.

By Lindsey Wilkinson • Aug. 23, 2024

AWS expands global cloud empire with new Asia Pacific region

The hyperscaler will invest $6.2 billion to operate three availability zones in Malaysia. Microsoft and Google are building data centers in the country, too.

By Matt Ashare • Aug. 22, 2024

Cloud, AI workload surge pushes data center vacancies to historic lows

Building activity hit a record high during the first half of the year but power shortages elongated construction timelines, according to CBRE research.

By Matt Ashare • Updated Aug. 27, 2024

C-suite concern over generative AI regulation intensifies: IBM

Most organizations are falling short of deploying responsible AI practices at scale as regulations and rules on the technology tighten globally.

By Lindsey Wilkinson • Aug. 21, 2024

Most Fortune 500 businesses flag AI risks in SEC filings: report

Governing generative AI use is overwhelming for enterprises, which could explain why businesses cite the technology in risk sections, Gartner’s Avivah Litan said.

By Lindsey Wilkinson • Aug. 20, 2024

C-suite enthusiasm over generative AI wanes, putting pressure on quick wins

Most CIOs have moved less than one-third of experiments into production as hype fades, according to a Deloitte survey.

By Lindsey Wilkinson • Aug. 20, 2024

AMD to acquire ZT Systems for $4.9B as GPU race heats up

The move will bring an army of 1,000 cloud data center engineers into the chipmaker’s fight to challenge Nvidia’s AI infrastructure dominance.

By Matt Ashare • Aug. 19, 2024

4 tech pros on managing IT budgets

IT leaders share key strategies to shore up spending — even when businesses expect more and more out of their technology toolkits.

By Roberto Torres • Aug. 19, 2024

AI-enabled contact center platforms redefine government interactions

Government agencies must deliver a fast, seamless contact center experience for citizens.

By Jerry Dotson, VP of U.S. Federal at Avaya • Aug. 19, 2024