Leadership
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Home Depot sets sights on AI with CTO appointment
Franziska Bell will join the home improvement company to lead an AI-driven tech strategy that's focused on customer experience and operational efficiency.
By Makenzie Holland • April 1, 2026 -
Global banking firm HSBC introduces AI role to the C-suite
The bank cited generative AI as a key investment area earlier this year, noting that 85% of employees have access to the technology.
By Makenzie Holland • March 24, 2026 -
Explore the Trendline➔
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TrendlineCIO Priorities
CIOs are tasked with balancing their company’s economic and operational needs as they enable technology throughout the business.
By CIO Dive staff -
FinOps expands focus to ROI, AI efficiency in cloud era
Capital One’s FinOps team provides pivotal guidance on the firm’s AI investments — beyond just managing spend to measuring outcomes.
By Makenzie Holland • March 24, 2026 -
Genuine Parts Company CIO retires amid major overhaul
The automotive and industrial parts distributor said it has no plans to replace Naveen Krishna as it undertakes dividing the company.
By Nicole Laskowski • March 23, 2026 -
Trump AI policy provides a look at where legislation is headed
The White House’s AI framework provides Congress with a “wish list,” including putting courts in charge of copyright, according to one analyst.
By Makenzie Holland • March 20, 2026 -
AI success stems from better collaboration, not prompts
Specific behaviors can separate routine AI use from impactful human-AI interaction, according to a new report.
By Scarlett Evans • March 19, 2026 -
Opinion
How AI agents will reshape digital workplace IT operations
The rise of agentic AI tools will put governance in the spotlight and increase demand for advanced engineering skills.
March 19, 2026 -
Employees say AI does more harm than good
There’s a “growing concern about the pace of AI adoption and a clear gap in employer support,” according to a Jobs for the Future vice president.
By Ginger Christ • March 17, 2026 -
Banks struggle to scale AI as legacy tech devours IT budgets
With AI initiatives stuck in the pilot phase, more than 80% of executives are failing to see anticipated gains from investments, a Capgemini report found.
By Makenzie Holland • March 16, 2026 -
Country Bank selects CTO to bolster IT capabilities
Ryan Stepalavich brings more than 26 years of IT experience to the Massachusetts-based financial services firm as it pursues sustainable growth.
By Makenzie Holland • March 13, 2026 -
Kroger names chief data and AI officer
Milen Mahadevan, president and CEO of the grocer’s retail analytics subsidiary 84.51˚, will helm its AI efforts.
By Makenzie Holland • March 6, 2026 -
TD Bank eyes $150M in claims cost reductions — with help from AI
A core tenet of the banking giant’s AI strategy is to “build once and use many times,” Group President and CEO Raymond Chun said.
By Makenzie Holland • March 2, 2026 -
Heineken appoints tech chief to drive transformation efforts
Romain Apert spent more than 25 years at Mars and comes to the role with expertise on how to modernize core IT systems and data foundations.
By Nicole Laskowski • Feb. 26, 2026 -
Hormel Foods taps first CTO to drive enterprise IT, data strategy
The global food company appointed Donald Monk, a longtime General Mills executive, to help modernize the company’s tech stack.
By Makenzie Holland • Feb. 25, 2026 -
Few 10-Ks tie AI to tangible revenue gains, study finds
The technology remains an “operational tool” instead of a primary revenue driver for most top U.S. companies, according to the report.
By Alexei Alexis • Feb. 25, 2026 -
AI triggers hiring shift for Fortune 500
Demand for AI governance skills increased 81% year over year as enterprises continued to prioritize the technology, according to a report from Draup.
By Roberto Torres • Feb. 24, 2026 -
FinOps teams gain clout as AI costs climb
Cost management efforts have spread beyond cloud as enterprises work to get AI spending under control, according to the FinOps Foundation.
By Makenzie Holland • Feb. 23, 2026 -
Opinion
How AI governance can help boards boost value creation
Forward-looking board members recognize their role extends beyond defensive postures and offer guidance to help management keep pace with a fast-moving landscape.
By Lee Henderson • Feb. 19, 2026 -
US banks wrestle with regulation amid rising AI spend
Despite the challenges, financial services firms in the U.S. lead their global counterparts in AI maturity, according to a Finastra report.
By Makenzie Holland • Feb. 10, 2026 -
Santander Bank tech chief takes on CIO role at USAA
After a leadership shakeup, Dan Griffiths will succeed Amala Duggirala, who is now Delta’s chief digital and technology officer.
By Nicole Laskowski • Feb. 5, 2026 -
How one CIO focuses on small wins to shape AI adoption
Gold Bond Inc.’s Matt Price says the promotional products supplier has found value in targeted use cases, including workflow automation.
By Makenzie Holland • Feb. 3, 2026 -
Charles Schwab taps CIO to lead new tech, operations unit
Alongside a leadership overhaul for its banking team, the firm announced Dennis Howard will oversee its technology, operations and data organization.
By Makenzie Holland • Jan. 30, 2026 -
Sunwest Bank moves on AI in search of efficiencies
Ben Xiang, the bank’s chief technology and strategy officer, plans to use AI to automate workflows and add intelligence capabilities to extract value.
By Makenzie Holland • Jan. 22, 2026 -
Leaders await ‘significant’ revenue boost from AI by 2030
Investments to fuel the technology will soar over the next four years, but executives fear integration issues will hinder adoption, according to an IBM study.
By Makenzie Holland • Jan. 21, 2026 -
Big banks continue the hunt for AI-driven efficiencies
Executives at BNY, Bank of America and others who reported Q4 2025 earnings discussed AI investments — and when they’re hoping to see them pay off.
By Makenzie Holland • Jan. 16, 2026