Workers don’t know how to use AI — and employers are to blame, research finds

There’s an “alarming” lack of proficiency when it comes to workers’ understanding of AI, a principal analyst at Forrester said.

By Lara Ewen • April 2, 2026

Top tech chief appointments of 2026 — so far

From Unilever to Coca-Cola, enterprises are changing up their IT executive lineup, often with modernization and AI in mind.

By Roberto Torres • April 1, 2026

Explore the Trendline➔

Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

Home Depot sets sights on AI with CTO appointment

Franziska Bell will join the home improvement company to lead an AI-driven tech strategy that's focused on customer experience and operational efficiency.

By Makenzie Holland • April 1, 2026

How Amex deploys AI tools

The bank has identified “hundreds” of use cases for the technology, CEO Steve Squeri said.

By Justin Bachman • April 1, 2026

AI delivers enterprise value — but not for everyone

Tech leaders will nearly double spending on the technology this year, but skills gaps and security concerns threaten ROI, according to a KPMG survey.

By Paige Gross • March 31, 2026

UK regulators to probe Microsoft amid AI adoption surge

The Competition and Markets Authority will assess whether the tech giant’s software licensing practices reduce competition in the cloud market.

By Makenzie Holland • March 31, 2026

Teams pushed to do more with less as AI increases workloads

Sacrificing engagement for performance might backfire, according to research from employee experience platform Culture Amp.

By Lara Ewen • March 31, 2026

Why Amer Sports is all in on IT modernization

The global group of outdoor and sports brands such as Salomon and Arc’teryx will boost capital expenditures to $400 million amid ongoing infrastructure overhauls.

By Makenzie Holland • March 30, 2026

David’s Bridal reshapes C-suite for the AI era

The retailer named a CTO, chief global transformation and operations officer as it works to scale technology, AI, operations and revenue

By Tatiana Walk-Morris • March 30, 2026

Cloud spend rises as hyperscalers race to meet demand

AI infrastructure investments soared as global cloud spend reached $110 billion in the final quarter of 2025, according to an Omdia report.

By Makenzie Holland • March 27, 2026

Bank of America’s wealth management firms roll out AI tool

AI-Powered Meeting Journey leans on Salesforce CRM data to gather materials, summarize meetings and provide natural language assistance to financial advisors.

By Makenzie Holland • March 26, 2026

Databricks unveils agentic security platform to fend-off AI threats

The data and AI provider's launch of Lakewatch comes amid rising concerns over cyberattacks fueled by agentic AI.

By Scarlett Evans • March 26, 2026

Why CIOs need to focus on AI guardrails to boost adoption

As companies expand agentic AI use, IT chiefs know the real challenge will not be deploying the technology but managing it safely.

By Anisha Vaswani • March 26, 2026

Anthropic gives Claude computer access — from a mobile device

The new capabilities follow a pattern of enterprise companies exploring agentic AI agents in the wake of OpenClaw's rise in popularity.

By Paige Gross • March 25, 2026

AI inference costs set to plunge: Gartner

But CIOs likely won't see any savings as model sizes go up and functionality becomes more advanced, the analyst firm said.

By Makenzie Holland • March 25, 2026

What to know about the current state of tech hiring

Data depicts an unstable landscape marked by rising demand for specific skills such as AI alongside waves of layoffs.

By Roberto Torres • March 25, 2026

Global banking firm HSBC introduces AI role to the C-suite

The bank cited generative AI as a key investment area earlier this year, noting that 85% of employees have access to the technology.

By Makenzie Holland • March 24, 2026

FinOps expands focus to ROI, AI efficiency in cloud era

Capital One’s FinOps team provides pivotal guidance on the firm’s AI investments — beyond just managing spend to measuring outcomes.

By Makenzie Holland • March 24, 2026

AI in banking ‘not a silver bullet’: analyst

Lenders are clamoring to realize the benefits of AI, but it's “a long, expensive and risk-constrained transformation,” Wells Fargo’s Mike Mayo said.

By Caitlin Mullen • March 23, 2026

Enterprises aren’t aligned on AI ROI

Executives prioritize cost savings and efficiency, while engineers focus on innovation and strategic gains, a report from TE Connectivity found.

By Scarlett Evans • March 23, 2026

Risk, readiness and resilience

Why serious AI companies are skipping the hype hubs and landing here instead.

March 23, 2026

Trump AI policy provides a look at where legislation is headed

The White House’s AI framework provides Congress with a “wish list,” including putting courts in charge of copyright, according to one analyst.

By Makenzie Holland • March 20, 2026

Companies know AI is essential for cyber defense but aren’t yet seeing returns

The maturity of organizations’ AI oversight also varies significantly, according to a new EY survey of cybersecurity leaders.

By Eric Geller • March 20, 2026

Accenture grows AI skills amid enterprise talent shortage

The IT firm and Microsoft will launch a forward deployed engineering practice, one of several initiatives it unveiled this week to help businesses scale AI.

By Makenzie Holland • March 19, 2026

AI success stems from better collaboration, not prompts

Specific behaviors can separate routine AI use from impactful human-AI interaction, according to a new report.

By Scarlett Evans • March 19, 2026