IT Strategy


  • A laptop computer with Microsoft Copilot+ installed is on display at the Best Buy store on June 18, 2024 in Miami, Florida.
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    Workers don’t know how to use AI — and employers are to blame, research finds

    There’s an “alarming” lack of proficiency when it comes to workers’ understanding of AI, a principal analyst at Forrester said.

    By Lara Ewen • April 2, 2026
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    Top tech chief appointments of 2026 — so far

    From Unilever to Coca-Cola, enterprises are changing up their IT executive lineup, often with modernization and AI in mind.

    By April 1, 2026
  • Trendline

    Top 5 stories from CIO Dive

    Shifts in compute infrastructure, ongoing AI adoption plans and talent challenges ruled CIO priorities in the first half of the year.

    By CIO Dive staff
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    Home Depot sets sights on AI with CTO appointment

    Franziska Bell will join the home improvement company to lead an AI-driven tech strategy that's focused on customer experience and operational efficiency.

    By April 1, 2026
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    How Amex deploys AI tools

    The bank has identified “hundreds” of use cases for the technology, CEO Steve Squeri said.

    By Justin Bachman • April 1, 2026
  • AI assistant apps icons for OpenAI ChatGPT, Google Gemini and Anthropic Claude. are pictured on a smartphone screen.
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    AI delivers enterprise value — but not for everyone

    Tech leaders will nearly double spending on the technology this year, but skills gaps and security concerns threaten ROI, according to a KPMG survey.

    By March 31, 2026
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    UK regulators to probe Microsoft amid AI adoption surge

    The Competition and Markets Authority will assess whether the tech giant’s software licensing practices reduce competition in the cloud market.

    By March 31, 2026
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    Teams pushed to do more with less as AI increases workloads

    Sacrificing engagement for performance might backfire, according to research from employee experience platform Culture Amp.

    By Lara Ewen • March 31, 2026
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    Lagging cloud maturity threatens enterprise AI plans

    Fewer than half of companies are satisfied with the role cloud plays in innovation, according to an NTT Data report.

    By March 30, 2026
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    Why Amer Sports is all in on IT modernization

    The global group of outdoor and sports brands such as Salomon and Arc’teryx will boost capital expenditures to $400 million amid ongoing infrastructure overhauls.

    By March 30, 2026
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    David’s Bridal reshapes C-suite for the AI era

    The retailer named a CTO, chief global transformation and operations officer as it works to scale technology, AI, operations and revenue

    By Tatiana Walk-Morris • March 30, 2026
  • SAP logo is seen on an office building in Walldorf, Germany, on June 1, 2025.
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    SAP acquires Reltio in bid toward less siloed, AI-ready data

    The ERP provider has been adding features to its cloud platform as it seeks to expand its enterprise user base.

    By March 27, 2026
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    Cloud spend rises as hyperscalers race to meet demand

    AI infrastructure investments soared as global cloud spend reached $110 billion in the final quarter of 2025, according to an Omdia report.

    By March 27, 2026
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    How AI is spurring demand for skilled trade workers — not displacing them

    “The digital revolution underway has a physical foundation,” Randstad CEO Sander van ’t Noordende said.

    By Caroline Colvin • March 27, 2026
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    Bank of America’s wealth management firms roll out AI tool

    AI-Powered Meeting Journey leans on Salesforce CRM data to gather materials, summarize meetings and provide natural language assistance to financial advisors.

    By March 26, 2026
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    Databricks unveils agentic security platform to fend-off AI threats

    The data and AI provider's launch of Lakewatch comes amid rising concerns over cyberattacks fueled by agentic AI.

    By Scarlett Evans • March 26, 2026
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    Opinion

    Why CIOs need to focus on AI guardrails to boost adoption

    As companies expand agentic AI use, IT chiefs know the real challenge will not be deploying the technology but managing it safely.

    By Anisha Vaswani • March 26, 2026
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    Michael M. Santiago via Getty Images
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    Anthropic gives Claude computer access — from a mobile device

    The new capabilities follow a pattern of enterprise companies exploring agentic AI agents in the wake of OpenClaw's rise in popularity.

    By March 25, 2026
  • Dollar sign over an AI brain on a circuit board. Representing rising CFO spending on artificial intelligence.
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    AI inference costs set to plunge: Gartner

    But CIOs likely won't see any savings as model sizes go up and functionality becomes more advanced, the analyst firm said.

    By March 25, 2026
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    What to know about the current state of tech hiring

    Data depicts an unstable landscape marked by rising demand for specific skills such as AI alongside waves of layoffs.

    By March 25, 2026
  • An aerial view of a large cloud data center complex situated near single-family homes on July 17, 2024 in Stone Ridge, Virginia.
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    Data center buildouts slowed late last year — finally

    Despite ongoing hyperscaler infrastructure investments and record compute demand, construction declined for the first time since 2020, CBRE research found.

    By Matt Ashare • March 24, 2026
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    Global banking firm HSBC introduces AI role to the C-suite

    The bank cited generative AI as a key investment area earlier this year, noting that 85% of employees have access to the technology.

    By March 24, 2026
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    FinOps expands focus to ROI, AI efficiency in cloud era

    Capital One’s FinOps team provides pivotal guidance on the firm’s AI investments — beyond just managing spend to measuring outcomes.

    By March 24, 2026
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    Genuine Parts Company CIO retires amid major overhaul

    The automotive and industrial parts distributor said it has no plans to replace Naveen Krishna as it undertakes dividing the company.

    By March 23, 2026
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    Enterprises aren’t aligned on AI ROI

    Executives prioritize cost savings and efficiency, while engineers focus on innovation and strategic gains, a report from TE Connectivity found.

    By Scarlett Evans • March 23, 2026
  • President Donald Trump speaks during a White House press conference on Feb. 20, 2026 in Washington, D.C.
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    Trump AI policy provides a look at where legislation is headed

    The White House’s AI framework provides Congress with a “wish list,” including putting courts in charge of copyright, according to one analyst.

    By March 20, 2026