Microsoft to roll out AI agents in Copilot Studio next month

The company also unveiled 10 autonomous agents within Dynamics 365, targeting sales, customer service and supply chain functions.

By Roberto Torres • Oct. 21, 2024

Why data curation can make or break large language models

Before generative AI tools can be trusted to carry out critical enterprise tasks, LLMs must be tailored to their specific purpose using the right mix of data sources.

By Noah Pruzek • Oct. 16, 2024

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

How CIOs are reskilling their workforce

A learning culture can help tech executives promote continuous training opportunities, especially as organizations embed AI across key processes.

By Jen A. Miller • Oct. 15, 2024

AT&T, Broadcom move toward settling legal feud

The two parties told the New York Supreme Court Friday they were making progress in resolution discussions over VMware support services.

By Matt Ashare • Oct. 14, 2024

Walmart advances AI ambitions with LLM trained on its own data

The retailer’s AI investments include LLMs tailored to its own needs and personalized homepages set to launch by the end of 2025.

By Bryan Wassel • Oct. 10, 2024

How HP dodged the July CrowdStrike outage

After catching early signs of the problem, the company used its IT management tool to install a remediating patch in its global fleet of 79,000 PCs.

By Matt Ashare • Updated Oct. 14, 2024

Senior AI talent rakes in top dollar amid rising demand

Data scientists and other specialized roles earn cash compensation of up to $350,000, according to a Menlo Ventures report. 

By Roberto Torres • Oct. 3, 2024

Workers have AI confidence — but no training to back it up, survey shows

The disconnect could expose organizations to ethical and security risks, according to a Multiverse report.

By Kathryn Moody • Oct. 2, 2024

AT&T claims it faced a tenfold VMware price hike under Broadcom

The telecommunications company projected it would cost up to $50 million to migrate off VMware, EVP and GM Susan Johnson said in an email to Broadcom CEO Hock Tan.

By Matt Ashare • Oct. 1, 2024

Top CIO conferences to watch in 2025

IT executives headed to technology conferences next year can expect sessions on tech talent attraction, cloud cost management, IT automation and the ever-evolving AI tech stack.

By Roberto Torres , Matt Ashare , Lindsey Wilkinson • Oct. 1, 2024

IT workers struggle to keep up with fast-moving tech

Technologists who work to expand their skills expect a salary bump, according to a Pluralsight survey.

By Roberto Torres • Sept. 27, 2024

CrowdStrike CEO pushes ‘resilient by design’ framework, promising changes

The cybersecurity vendor is embracing a new business framework after a defective software update led to one of the largest IT outages in history.

By Matt Kapko • Sept. 26, 2024

Google accuses Microsoft of stifling cloud competition in EU complaint

Microsoft's licensing terms restrict European customers from migrating workloads to competing platforms, Google told the European Commission.

By Matt Ashare • Sept. 25, 2024

CrowdStrike’s mea culpa: 5 takeaways from the Capitol Hill testimony

CrowdStrike was quick to apologize after a faulty content update triggered a global IT network outage. An executive detailed internal changes designed to prevent it from happening again.

By Matt Kapko • Sept. 25, 2024

Most mainframe application rewrites fail the first time

“Almost everyone in the mainframe space recognizes that these are not toy workloads,” Rocket Software executive Phil Buckellew said.

By Matt Ashare • Sept. 24, 2024

Broadcom fires back at AT&T in legal battle over VMware support

The chipmaker said AT&T had time to choose an alternative and was planning to migrate off VMware anyway, according to court documents filed last week.

By Matt Ashare • Sept. 23, 2024

Unilever readies use cases, adoption plans for EU AI Act provisions

“We are in a really good place because we started early and we had that foundation of understanding,” Chief Privacy Officer Christine Lee said. 

By Lindsey Wilkinson • Sept. 23, 2024

T-Mobile, OpenAI to equip customer care agents with AI platform

The IntentCX platform will dig through existing information, as well as real-time customer intent data, to power better customer service outcomes.

By Bryan Wassel • Sept. 19, 2024

Microsoft finance team puts Copilot to the test in transformation push

The software giant’s finance professionals have become some of Copilot's top users in the company, Microsoft’s Cory Hrncirik said.

By Alexei Alexis • Sept. 19, 2024

Citi tech chief to share data responsibility with COO

Anand Selva will co-lead the data program with Tim Ryan, the bank’s head of technology and business enablement.

By Rajashree Chakravarty • Sept. 17, 2024

4 guardrails to strengthen generative AI strategies

Before kickstarting implementations, enterprises need to assess the regulatory, ethical and technical implications of adopting generative AI.

By Doug Ross • Sept. 16, 2024

Forget AI: core digital skills still rule hiring priorities

Basic computer competencies are listed in more than one in every 10 job postings, according to an Indeed analysis.

By Roberto Torres • Sept. 11, 2024

Salesforce shapes industry-tailored AI strategy targeting 15 sectors

The software provider unveiled an AI Use Case Library with more than 100 AI capabilities aimed at retail, life sciences, healthcare and other sectors.

By Lindsey Wilkinson • Sept. 9, 2024

VMware raises Broadcom’s software profile, but chips remain core business

The company expects networking and semiconductor hardware demand to drive AI revenues to $12 billion this year, Broadcom CEO Hock Tan said.

By Matt Ashare • Sept. 6, 2024

AT&T takes Broadcom to court over VMware support services dispute

The telecommunications company claims it is being bullied into “paying a king’s ransom” for software it does not want or need, according to the complaint.

By Matt Ashare • Sept. 5, 2024