UNFI names former Mars exec CIO

Mario Maffie will join the grocery retailer and wholesaler in October following a 24-year tech-focused career at the food producer.

By Sam Silverstein • Sept. 8, 2023

SaaS moves to usage-based pricing as enterprises optimize tech spend

Software providers shift to pay-as-you-go billing to bolster revenue growth and give customers more flexibility. 

By Matt Ashare • Sept. 6, 2023

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

Zoom plugs more generative AI into solutions, revamps assistant tool

The company's AI Companion tool, formerly known as Zoom IQ, will connect with products across the company's software suite. 

By Roberto Torres • Sept. 5, 2023

Software industry urged to assume risk on open source security

The Open Source Security Foundation called on commercial and non-commercial organizations that use open source software components to adopt better security practices.

By David Jones • Sept. 1, 2023

Microsoft unbundles Teams from 365 in Europe amid antitrust query

The company will sell Teams separately to customers in Europe as EU regulators review potentially anticompetitive practices.

By Roberto Torres • Aug. 31, 2023

Salesforce banks on price hike, generative AI to spur revenue growth

In the words of the CRM giant's CEO Marc Benioff, “that's the AI revolution coming at you, baby, so get ready.”

By Matt Ashare • Aug. 31, 2023

Cloud interoperability remains elusive as tech stacks grow

The push to modernize the enterprise can add unwanted complexity to tangled IT ecosystems, even in the cloud.

By Matt Ashare • Aug. 31, 2023

Salesforce’s on-prem clients face cloud migration pressure: Gartner

The SaaS company raised fees for on-prem Tableau users, signaling its intention to keep shifting customers to the cloud, Gartner analysts said.

By Alexei Alexis • Aug. 30, 2023

Salesforce places guardrails around how customers can use its AI

Just three pages long, the policy details what use cases Salesforce will not permit with its AI tools.

By Roberto Torres • Aug. 23, 2023

SaaS prices jump 12% on average: report

Microsoft and Salesforce are among the enterprise software vendors that have increased prices in the last 12 months.

By Alexei Alexis • Aug. 23, 2023

Zoom enterprise growth tapers as it pushes AI services

AI-driven features will help convey value to enterprise customers, according to CEO Eric Yuan.

By Roberto Torres • Aug. 22, 2023

Tech tops C-suite priorities, but ROI concerns remain

Finding value from new technology investments, such as generative AI, represent a top challenge for most executives, PwC found.

By Roberto Torres • Aug. 22, 2023

IBM trains its LLM to read, rewrite COBOL apps

The new watsonx Code Assistant for Z eases mainframe modernization, using generative AI to analyze, refactor, transform and validate legacy applications.

By Matt Ashare • Aug. 22, 2023

Walmart’s AI push prioritizes customer experience, personalization

"Ultimately, the power of generative AI or any technology is only as good as the data that powers it," CEO Doug McMillon said Thursday.

By Roberto Torres • Aug. 17, 2023

Zoom’s AI terms overhaul set the stage for broader data use scrutiny

The shift to adopt generative AI has created tension between SaaS vendors' data desires and enterprises' security concerns.

By Lindsey Wilkinson • Aug. 16, 2023

Slack overhauls user experience in redesign

The interface will roll out to new teams Wednesday and existing users can access it in the coming months.

By Lindsey Wilkinson • Aug. 9, 2023

Saving lives with faxes: TXMultilisting speeds up the donor organ recipient process

Complete the necessary forms and apply to several waitlists at once, to better self-advocate for the urgent care needed.

Aug. 7, 2023

AWS growth slows again, but customers are moving to add workloads

The provider is starting to see more appetite for fresh workloads as the trend of optimization begins to ease.

By Roberto Torres • Aug. 4, 2023

Businesses improved cyber incident response times following Log4j, report finds

Security teams have improved their response times during attacks, but post-incident recovery still lagged, according to Immersive Labs.

By David Jones • Aug. 4, 2023

Mercedes-Benz investing over $2.2B in AI reskilling

The carmaker is offering data and digitalization training to over 600 employees as auto manufacturing modernizes.

By Michael Brady • Aug. 2, 2023

Crocs’ HeyDude brand to finish ERP overhaul by year-end

The company lowered its outlook for HeyDude’s 2023 revenue as it expects the project will temporarily constrain distribution, CEO Andrew Rees said.

By Lindsey Wilkinson • Aug. 2, 2023

Slack launches sales-focused product in latest collaboration push

The announcement comes as the company continues to develop its AI capabilities, including Slack GPT.

By Roberto Torres • Aug. 2, 2023

Software development draws career switchers, Indeed finds

The share of job-seekers from outside of tech aiming for development roles increased since last year, the firm found.

By Roberto Torres • July 28, 2023

AWS builds out generative AI marketplace, adds 4 foundational models

The hyperscaler, growing a nascent generative AI marketplace through Bedrock, now features models from Anthropic, Stability AI and Cohere.

By Matt Ashare • July 27, 2023

IBM sees Red Hat growth as model for its AI business

The tech company is banking on enterprise adoption of its newly introduced watsonx platform to advance its hybrid cloud strategy.

By Matt Ashare • July 20, 2023