Retail accelerates investments in generative AI

The industry is also one of the leaders of AI agent and multiagent system adoption, according to a Capgemini report. 

By Xanayra Marin-Lopez • July 11, 2025

How 3 companies curb ERP overhaul risks

Clorox, Ulta Beauty and McCormick are aiming to ease disruption from major tech upgrades through preparation and planning.

By Lindsey Wilkinson • July 11, 2025

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

SaaS audit costs climb as tech stack visibility slides

Nearly half of organizations report spending $1 million or more on software vendor reviews in the last three years, Flexera found.

By Matt Ashare • July 2, 2025

Agentic AI deployment accelerates despite risks: KPMG

The uptick comes as Gartner predicts that more than 40% of agentic AI projects will be canceled by the end of 2027.

By Alexei Alexis • July 2, 2025

American Airlines CIO on redefining CX with tech

On a recent podcast, Ganesh Jayaram discussed the carrier’s revamped app and self-service capabilities as it turns to AI to avoid missed connections.

By Kristen Doerer • July 2, 2025

Senate strikes AI state law freeze as budget bill passes

Following an initial compromise to shorten the moratorium, Sen. Marsha Blackburn led a successful repeal of the provision Tuesday morning.

By Roberto Torres • July 1, 2025

Walmart’s latest AI feature aims to help associates overcome language barriers

The retailer is updating its associate app to include real-time translation in 44 languages, alongside AI-driven task management.

By Bryan Wassel • June 25, 2025

McDonald’s appoints US CIO

Valerie Ashbaugh is set to switch positions with long-time tech chief Whitney McGinnis, who will serve as SVP, commercial products and platforms.

By Julie Littman • June 20, 2025

Broadcom deploys souped up VMware private cloud

The company made its VMware Cloud Foundation 9.0 bundle generally available to customers Tuesday after two months of public beta pre-release.

By Matt Ashare • June 17, 2025

Michelin scraps VMware containers for open-source Kubernetes platform

The tire manufacturer saw costs decrease 44% after moving 450 applications to an in-house platform.

By Matt Ashare • June 13, 2025

AI skills shortage surpasses big data, cybersecurity

Scarcity of AI skills jumped from 2023, marking the steepest rise Nash Squared has ever recorded.

By Roberto Torres • June 10, 2025

Trump scraps Biden software security, AI, post-quantum encryption efforts in new executive order

The White House accused the Biden administration of trying to “sneak problematic and distracting issues into cybersecurity policy.” 

By Eric Geller • June 9, 2025

VMware accuses Siemens of stalling in software licensing dispute

The Broadcom-owned vendor complained of discovery process delays Friday in a civil suit stemming from a September support service renewal request.

By Matt Ashare • June 9, 2025

US sheds 131K tech jobs in May as economic uncertainty persists

Despite the dip, total IT employment remains positive for the year, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

By Roberto Torres • June 6, 2025

Broadcom takes a private cloud victory lap as it axes bottom-tier VMware partners

The tech giant has converted 87% of its 10,000 largest customers to the VMware Cloud Foundation bundle, CEO Hock Tan said during a Thursday earnings call.

By Matt Ashare • June 6, 2025

Nearly half of CEOs say employees are resistant or even hostile to AI

AI adoption faces three barriers: organizational change management, a lack of employee trust and workforce skills gaps, a Kyndryl report shows.

By Carolyn Crist • June 6, 2025

FinOps gets a hyperscaler boost as AI, SaaS costs come into FOCUS

AWS, Microsoft, Google Cloud and Oracle expanded their support for the FinOps Foundation’s ongoing battle to tame enterprise IT spending.

By Matt Ashare • June 5, 2025

Psst, employers: AI interviewers may be alienating applicants

Some companies are creating an ethical quandary by bringing a “wild west” mentality to AI integration in the workplace, organizational psychologist Brian Smith said.

By Emilie Shumway • June 5, 2025

Business leaders expect agentic AI to take over customer service

Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco projections.

By Kristen Doerer • June 3, 2025

AWS curbs transfer of marketplace cloud credits

The hyperscaler banned the transfer of Reserved Instances and Saving Plans discounts by third-party providers, effective June 1.

By Matt Ashare • June 2, 2025

Nvidia’s next AI move? Bringing GPUs into the enterprise

“We're going to see AI go into enterprise, which is on-prem, because so much of the data is still on-prem,” CEO Jensen Huang said during a Wednesday earnings call.

By Matt Ashare • May 29, 2025

SAP and Microsoft broaden cloud ERP alliance

The two tech giants rolled out a migration acceleration initiative coupled with extensive platform integrations Tuesday.

By Matt Ashare • Updated June 2, 2025

Salesforce reinforces its AI cloud with $8B Informatica acquisition

The CRM provider plans to use the software company’s data governance tools to build “the most complete, agent-ready data platform in the industry,” Salesforce Chair and CEO Marc Benioff said.

By Matt Ashare • May 27, 2025

Nvidia, American Express join the FinOps Foundation

The nonprofit trade group also welcomed AMD, Snowflake and ServiceNow to its ranks Wednesday amid a tech sector push to curb cloud spend.

By Matt Ashare • May 21, 2025

SAP retools its cloud-based ERP to ease migrations

The software vendor aims to simplify the shift from on-premises systems with line-of-business bundles for finance, supply chain, HR, procurement and CX.

By Matt Ashare • May 20, 2025