3 CIOs look back at their time as IT pros

Sept. 20 marks IT Pro Day, a time to celebrate all the IT professionals who keep systems running, optimize operations and support business goals.

By Lindsey Wilkinson • Sept. 20, 2022

Into the metaverse: VR catches workers’ interest

Most people believe the metaverse “provides new business opportunities to meet and connect or network,” according to a KPMG survey.

By Caroline Colvin • Sept. 15, 2022

IT certifications ease tech job access as employers lower degree requirements

The tech talent crunch has companies looking beyond academic credentials to meet workforce demand. For burgeoning IT pros, there’s a chance to level up. 

By Lindsey Wilkinson • Sept. 15, 2022

Tips to succeed as an incoming tech leader

Before executives can set strategy, they must first build trust within the team — and understand how the company operates.

By Lindsey Wilkinson • Sept. 14, 2022

Allstate hires CVS Health CTO for newly created CIO position

Two years into its transformative growth modernization initiative, the insurance giant moves to expand its tech leadership team. 

By Matt Ashare • Sept. 12, 2022

XPO names CIO to replace Harik

Jay Silberkleit, who started with the company a decade ago, will take on the new role once the company’s RXO brokerage spinoff is complete.

By David Taube • Sept. 12, 2022

UTSA rebooted its IT department, erasing 10 years of technical debt

The goal was for technology to become a catalyst for success and not a form of distraction for students.

By Lindsey Wilkinson • Sept. 12, 2022

Walgreens Boots Alliance taps Michaels exec as new CIO

Hsiao Wang, EVP and CIO at The Michaels company, brings deep retail experience to the company amid ongoing transformation.

By Roberto Torres • Sept. 8, 2022

IT leaders borrow from HR playbook as skills drought continues

Tech chiefs are prioritizing the employee experience, deploying automation and attracting non-traditional talent to stave off the effects of the Great Resignation.

By Matt Ashare • Sept. 7, 2022

Employers struggle to fill IT, data science roles, Upwork survey finds

Leaders anticipate staffing up over the next six months, but they say urgently needed IT and networking jobs will be hard to fill.

By Laurel Kalser • Sept. 6, 2022

How New York Life deploys hybrid AI to ease underwriting

The convergence of big data, electronic health records, machine learning and human expertise is modernizing life insurance – in measured steps.

By Matt Ashare • Sept. 6, 2022

The pivotal role of the chief digital officer

The CDO role is in flux, a shift that calls executives to operate at the intersection of technology and business.

By Andy MacMillan, CEO of UserTesting • Sept. 6, 2022

How to boost enterprise adoption of new tech

Failed technology adoption sinks costs and frustrates employees. But tech leaders and IT teams can help workers reimagine their workflows.

By Lindsey Wilkinson • Sept. 6, 2022

Tech hiring grows in August, but unemployment rises, too

Tech industry hiring continues steady growth, though tech job postings showed slower month-over-month gains.

By Roberto Torres • Sept. 2, 2022

Beyond IT: Tech’s just part of the CIO’s expanding portfolio

At MetLife, Boeing and many other companies, the CIO purview is extending to include matters of talent, diversity and business.

By Matt Ashare • Sept. 1, 2022

Gen Z in IT: Tech leaders focus on values to support changing work styles, priorities

While HR is in charge of attracting talent through mission statements and initiatives, CIOs and managers must demonstrate their commitment to the goals that attracted talent in the first place.

By Lindsey Wilkinson • Sept. 1, 2022

Dollar General taps Walmart veteran for IT leadership role

Shweta Bhatia, a Walmart and Kohl’s alum, will join the discount retailer as SVP of technology engineering.

By Jeff Wells • Aug. 31, 2022

AI for everyone: Companies are bullish on automation

The talent crunch is not an impediment to AI. Businesses are now looking for new ways to accelerate deployments.

By Matt Ashare • Aug. 30, 2022

CIO to CEO: Mario Harik gets technical about innovation — and disruption — in trucking

XPO Logistics’ incoming CEO used technology to build the company’s trucking arm. Now he’ll be overseeing the entire business.

By Matt Ashare • Aug. 30, 2022

CIOs tackle sustainability through cloud migration

Tech leaders at Boeing and IBM are among those championing the merits of analytics and cloud technology to reduce a business's carbon footprint.

By Matt Ashare • Aug. 29, 2022

Cybersecurity spending strategies in uncertain economic times

The need for strong cybersecurity programs doesn’t make it immune to cuts.

By Sue Poremba • Aug. 26, 2022

How customer experience can make or break the help desk — and the perception of IT

Outdated metrics and stressed end users can hamper the success of IT service desk teams. But with the right balance and support, service desk employees can improve customer experience.

By Lindsey Wilkinson • Aug. 26, 2022

American Airlines hires tech chief to succeed longtime CIO

The air carrier named Ganesh Jayaram, CIO of agricultural equipment manufacturer Deere & Co., to take over for departing CIO Maya Leibman.

By Matt Ashare • Aug. 25, 2022

Geopolitics invades technology decision making

Disruption caused by global power shifts and international instability represents a leadership opportunity for CIOs.

By Matt Ashare • Aug. 24, 2022

Digital transformation, worker retention can cut costs

Investing in digital transformation initiatives as well as retaining skilled workers can better position companies to weather a coming recession.

By Grace Noto • Aug. 22, 2022