Most employees using AI tools for work aren’t telling their bosses

More than one-third of employees are using generative AI tools to help with work-related tasks, according to Fishbowl data.

By Ryan Golden • Feb. 10, 2023

Workers lack tech skills needed for today’s jobs, NSC says

As the U.S. Bureau of Labor Statistics posts unexpectedly high job gains, concerns remain about finding the right workers for open positions.

By Kathryn Moody • Feb. 8, 2023

January jobs report a mixed bag for tech workers

The unemployment rate remains low, a sign laid off workers were absorbed back into the market, CompTIA said. But the number of tech occupations dropped.

By Lindsey Wilkinson • Feb. 3, 2023

Southwest names CIO as transformation efforts unfold

Lauren Woods, an executive with more than a decade at Southwest, takes over for CIO Kathleen Merrill, who became executive advisor.

By Roberto Torres • Feb. 3, 2023

Global disruption prompts more innovation, not less

Rather than responding defensively to economic precarity, companies lean on cloud, data and AI to push forward, according to Accenture research.

By Matt Ashare • Feb. 2, 2023

3 technology lessons from Southwest’s IT failure

Not all $1 billion tech investments are equal when it comes to paying down technical debt.

By Matt Ashare • Feb. 2, 2023

Airlines promise they’re investing in technology

Five major carriers used recent earnings calls to respond to the recent failures in aviation technology.

By Matt Ashare • Jan. 31, 2023

IBM experiences growing pains as hybrid cloud strategy takes shape

Software and consulting services were the business drivers in "the first full year of the new IBM," CEO Arvind Krishna said during an earnings call.

By Matt Ashare • Jan. 30, 2023

3 trends shaping IT compensation strategies in 2023

Experts expect the IT talent salary ceiling to continue to rise despite tech industry layoffs and economic slowdown.

By Lindsey Wilkinson • Jan. 30, 2023

Southwest Airlines tech ‘generally worked as designed,’ CEO says

A perfect storm of bad weather and mass cancellations “just overwhelmed the technology and the processes,” Bob Jordan said.

By Matt Ashare • Jan. 27, 2023

United Airlines CEO calls out tech failures in the aviation sector

“This ought to be a wake-up call for all of us in aviation,” Steve Kirby, said during an earnings call.

By Matt Ashare • Jan. 26, 2023

CIO role ‘elevated’ as economic uncertainty persists: report

Security and modernization needs will push IT spending upward in 2023, according to Foundry's State of the CIO report.

By Roberto Torres • Jan. 26, 2023

Morale support: How to lead your IT team through layoffs

Remaining staff members are watching closely how companies treat departing workers — and will need support as they attempt to carry on.

By Roberto Torres • Jan. 26, 2023

Cautious but confident, tech talent won’t stop job hopping

Workforce reductions in big tech have tempered the Great Resignation, but IT workers are still testing the job market.

By Lindsey Wilkinson • Jan. 25, 2023

Great resigners gravitated to tech in 2022 — and not just for better salaries

Challenging work and upskilling opportunities drew job changers into the IT workforce, and most are happy in their new roles.

By Matt Ashare • Jan. 24, 2023

Southwest Airlines commits $1B to IT upgrades

The airline has taken immediate action to enhance its crew engagement technology, CEO Bob Jordan said.

By Matt Ashare • Jan. 20, 2023

Gartner dials back worldwide IT spending forecast

The shift reflects the impact of inflation on consumer spending and a strong dollar on exchange rates.

By Matt Ashare • Jan. 18, 2023

Stop planning one tech budget: IT spending strategies for 2023

More money and new challenges greet CIOs this year as businesses lean on modernization to ride out economic uncertainty.

By Matt Ashare • Jan. 16, 2023

Insurance companies focus tech spend on maintaining, not growing revenue

A slower economy is leading insurance tech leaders toward customer experience improvements, application modernization and better data insights.

By Matt Ashare • Jan. 10, 2023

Tech job growth to slow in 2023, consulting firm says

The IT job market will expand by 174,000 positions this year, marking slower growth than in 2022 as companies brace for a financial slowdown.

By Roberto Torres • Jan. 9, 2023

3 cloud trends to watch in 2023

Competing narratives converge as companies push modernization while controlling costs.

By Matt Ashare • Jan. 9, 2023

Shopify thinks canceling meetings will boost productivity. Experts are split

The company started the new year by reworking internal communications and clearing calendars of all recurring meetings with more than three people.

By Lindsey Wilkinson • Jan. 6, 2023

Amazon layoffs top 18K as AWS growth slows

The e-commerce giant misjudged the longevity of the pandemic’s impact on demand, and its cuts could undermine its innovation, analysts say.

By Daphne Howland , Matt Ashare • Jan. 5, 2023

What CIOs want from tech vendors before closing a deal

Options, comparisons with competitor offerings, ROI assurances and deployment guidance top the list.

By Matt Ashare • Jan. 3, 2023

6 CIOs share their 2023 IT predictions

From rightsizing software tools to a new outlook on cloud, here are the key enterprise IT changes CIOs expect in 2023.

By Roberto Torres • Jan. 3, 2023