Eric Schmidt calls for 'urgency' as China closes in on US tech dominance

The U.S. losing ground in technology and science threatens industry competition, the economy and national defense, said House committee members and experts. ​

By Samantha Schwartz • Jan. 31, 2020

25 business technology trends for 2020

As tech leaders plan for 2020 and beyond, keep a close eye on interoperability and making technology purchasing decisions that can remain flexible in the long-term. 

Jan. 9, 2020

IBM-powered blockchain app tracks coffee bean origin

U.S. and Canadian consumers will be able to track the origin of their cup by scanning QR codes on packages of Folgers 1850 premium single-origin beans.

By Cathy Siegner , Roberto Torres • Jan. 8, 2020

Enterprise blockchain adoption hinges on use case fit

Not all applications of blockchain technology are created equal. Specific resources and capabilities must match the use cases or adoption will falter.

By Roberto Torres • Nov. 22, 2019

IBM-backed project seeks to set standard for blockchain work credentials

The HR community has shown some interest in the technology, but experts have said a "dominant player" will be needed to spur adoption.

By Ryan Golden • Nov. 20, 2019

Walmart Canada launches blockchain solution to track deliveries

The platform will also enable real-time invoicing, payments and settlement while integrating with legacy systems.

By Roberto Torres • Nov. 14, 2019

Early lessons on blockchain: Companies a long way from widespread adoption

Though most blockchain adoption cases at an enterprise level are still in the early stage, there's lessons to be gleaned from their experiences.

By Roberto Torres • Nov. 13, 2019

IT is a CX leader's ally and also the most difficult to work with

There are three primary solutions for cultivating and maintaining customer experience (CX): artificial intelligence, omnichannel and continuous intelligence.

By Samantha Schwartz • Nov. 5, 2019

It's a new world for telecom service providers, and CIOs can define it

The global telecommunications industry is going through a period of significant disruption and CIOs are on the front lines so their companies can win the fight for customers and be first to 5G dominance.

By Raghav Sahgal, Senior Vice President, Global Sales and Market Services, Nokia • Oct. 28, 2019

From radios to drones: How a humanitarian CIO saves lives with tech

As CIO of the UN's World Food Programme, Enrica Porcari has seen war-torn countries firsthand. She works to bring crisis victims into a digital society. 

By Samantha Schwartz • Oct. 23, 2019

To keep up with blockchain, colleges look across disciplines

As fintech expands, institutions are adding classes in cryptocurrency and digital ledgers to equip students with practical skills.

By Hallie Busta • Sept. 19, 2019

Robots as a service: A low-risk path to warehouse automation?

RaaS revenues and deployments are rapidly eclipsing those from robot purchases, as end users discover more value in securing robotic solutions rather than just equipment.

By Craig Guillot • Sept. 4, 2019

Digital transformation requires diverse capital funding

Find the right solution to digital transformation by partnering up with financial advisors with the right industry and domain expertise. 

Aug. 27, 2019

AI a lifeline to competition, but 25% of companies fail half their projects

If a company's business model is outdated, unable to support AI projects, "you cannot compete," Ritu Jyoti, program VP of AI strategies at IDC, told CIO Dive. 

By Samantha Schwartz • Aug. 26, 2019

Google Vision the top image recognition system, study finds

Perficient Digital tested the ability of tools from AWS, Google, Microsoft and IBM to accurately identify tags from 500 images: charts, landscapes, people and products.

By Samantha Schwartz • Aug. 8, 2019

SAP exec: Speed, compassion key to automation adoption

The value of automation looks different for each customer, Eric Stine, chief innovation officer for SAP North America, told CIO Dive.

By Roberto Torres • Aug. 5, 2019

JPMorgan Chase inks 5-year deal to generate marketing copy via AI

During a pilot program, ads rendered by Persado's software received far higher click-through rates than those that were not.

By Peter Adams • July 31, 2019

CIO's persistence nets blockchain system for tuna supply chain

Bumble Bee Foods' Tony Costa has made a half-dozen trips to Indonesia to negotiate details of a blockchain system that traces the path of yellowfin tuna.

By Mitch Betts • July 31, 2019

'Cruel changes' ahead as automation comes for employment, Forrester says

Forrester projects automation will disproportionately impact digital laggards unable to upskill employees at the rapid pace of change.

By Samantha Schwartz • July 15, 2019

Facebook's poker-winning AI finds 'hidden' info using little processing power, memory

The chatbot's skills were put to the test against professional poker players, including two winners of the World Series of Poker Main Event.

By Samantha Schwartz • July 12, 2019

Welcome to the drive-thru, AI will take your order

McDonald's and Sonic Drive-In are among the fast food chains testing voice-automation and AI as part of a push to modernize the drive-thru.

By Julie Littman • July 8, 2019

Inside Schneider Electric's roadmap to automation

To avoid sinking resources into failed robotic process automation, companies should mind their process, people and project-tech fit, one analyst said.

By Roberto Torres • June 25, 2019

FDA taps Walmart, IBM for blockchain pilot project

Merck and KPMG will also be a part of the initiative, which aims to track medicines and ensure their integrity.

By Kristin Jensen • June 14, 2019

Weighing device interoperability standards requires a data overcollection gut check

If interoperability is done poorly, superfluous connections could overburden companies with junk data, blocking the smooth delivery of actionable insights.

By Naomi Eide • June 7, 2019

Gartner: Industry will need to replace 90% of blockchain platforms by 2021

Blockchain is having an identity crisis, constrained by assumptions and technological immaturity prohibiting efforts from moving beyond the pilot phase.

By Samantha Schwartz • June 4, 2019