AWS adds step-by-step guides to its AI assistant’s capabilities

The company is “trying to save agents time but also lower the cognitive load,” VP of Customer Experience Pasquale DeMaio said.

By Bryan Wassel • July 2, 2024

AI to take starring role in the C-suite of the future

Executive appointments focused on AI reflect an intention to invest in the technology, West Monroe’s Casey Foss said.

By Roberto Torres • July 2, 2024

Kyndryl bolsters — and reshuffles — technology leadership team

Kim Basile succeeds CIO Michael Bradshaw, the executive who guided the company’s post-IBM transformation.

By Matt Ashare • July 2, 2024

Enterprise cloud storage spend to double by 2028 as AI ramps up

AWS dominated the segment with a 30% share of the nearly $60 billion market last year, according to Omdia’s analysis.

By Matt Ashare • June 28, 2024

Anthropic leans on security, safety to win over enterprise customers

“We have this belief that we can do this responsibly,” CEO Dario Amodei said. “We don’t see it being in conflict with having the best models.” 

By Lindsey Wilkinson • June 28, 2024

AWS joins Microsoft, Google Cloud in open-source push for finance tech

The Fintech Open Source Foundation also added chipmaker Intel, infrastructure provider DTCC and four other companies to its alliance of banks and tech providers.

By Matt Ashare • June 27, 2024

IT chiefs pursue automation, productivity in AI adoption plans

Nearly three-quarters of businesses currently use AI within the IT department, according to a Celigo report published this month. 

By Lindsey Wilkinson • June 27, 2024

AWS flexes data center muscles as AI workloads increase cloud use

The battle for AI workloads is intensifying and, to keep its lead, Amazon's cloud division is investing more than $50 billion in U.S. infrastructure.

By Matt Ashare • June 26, 2024

AI startups are growing up — thanks to the enterprise

Low-code platform provider Creatio reached a $1.2 billion valuation Wednesday. It's the latest provider to benefit from generative AI's grip on enterprise tech.

By Lindsey Wilkinson • June 26, 2024

KPMG partners with Microsoft to deploy Copilot, upgrade internal ChatGPT tool

The firm’s Advisory Content Chat tool was built using Microsoft’s OpenAI Service and Azure AI Search.

By Lindsey Wilkinson • June 24, 2024

What CIOs can learn from the first 30 days of an AI copilot trial

Tech leaders can gain critical information to help support wider adoption plans.

By Jen A. Miller • June 24, 2024

Cyber, AI and data dominate upskilling priorities, Skillsoft finds

The three categories align with the positions businesses are having the greatest difficulty filling, according to the report.

By Lindsey Wilkinson • June 21, 2024

Accenture banks $2B in AI deals as enterprises double down on data

“Every other GenAI project is now leading to some data project,” Accenture CEO Julie Sweet said Thursday.

By Matt Ashare • June 20, 2024

IT pros worry over the data that fuels AI

More than 2 in 5 technologists have already had a negative AI experience, according to a SolarWinds survey.

By Matt Ashare • June 18, 2024

EY plans Microsoft Copilot rollout for 100K workers

The professional services firm will deploy Microsoft Dynamics 365 Sales and Copilot for Sales, making the company one of Microsoft’s largest customers.

By Lindsey Wilkinson • June 18, 2024

McDonald’s ends IBM drive-thru voice order test

The fast food chain still sees a future for automated order taking at the drive-thru and expects to make a decision about the technology by year’s end.

By Aneurin Canham-Clyne • June 18, 2024

Enterprises prioritize tech spend over cost-cutting, PwC says

More than half of C-suite leaders said their organization is investing in new technologies, such as generative AI, according to a PwC survey. 

By Lindsey Wilkinson • June 17, 2024

Llama 3 earns early enterprise wins as open-source AI expands

More than three-quarters of companies turn to open-source large language models, Databricks said in a report.

By Lindsey Wilkinson • June 17, 2024

AWS expands cloud-based AI training portfolio, adds 2 pro certifications

The new learning programs focus on technical and non-technical proficiencies, business use cases and prompt engineering.

By Matt Ashare • June 14, 2024

How CIOs can ease the generative AI transition for developers

Software developers require clear goals, training and open communication amid the adoption process, according to Forrester.

By Lindsey Wilkinson • June 13, 2024

IBM’s Apptio unit tests AI tool trained to tackle rising IT costs

The effort comes as finance leaders grapple with runaway cloud expenses.

By Alexei Alexis • June 13, 2024

Oracle inks Google alliance in push toward multicloud future

The technology company also extended its Microsoft partnership to provide OpenAI with infrastructure services, Oracle CEO Safra Catz said during a Tuesday earnings call.

By Matt Ashare • June 12, 2024

AI cost, security worries stand in the way of scalable solutions

Organizations can’t overlook the need for solid data and security foundations in the rush to add the technology to their tech stacks, according to an F5 report. 

By Lindsey Wilkinson • June 12, 2024

Colgate-Palmolive moves forward on AI plans with distaste for hype

The household brand plans to train every non-plant worker on AI principles, guardrails and ethical use by the end of the year, according to CEO Noel Wallace.

By Lindsey Wilkinson • June 11, 2024

Citi’s new tech chief takes the helm

Tim Ryan will lead Citi's ongoing efforts to transform its technology operations, a goal the bank poured $12 billion into last year.

By Matt Ashare • June 10, 2024