Accenture sees enterprises prioritizing large-scale transformations

“Our clients are focused on reinvention,” CEO Julie Sweet said Thursday, during the company’s Q1 2025 earnings call.

By Matt Ashare • Dec. 19, 2024

How Liberty Mutual plugged generative AI into everyday work

Around 1 in 4 employees are using the company’s internal, non-public version of ChatGPT, saving an average of 1.5 hours per week.

By Lindsey Wilkinson • Dec. 19, 2024

Explore the Trendline➔

Generative AI

Companies are pushing technology executives to leverage generative AI, a task that requires customized strategies and the necessary guardrails.

By CIO Dive staff

Customer service teams are behind on AI usage policies

Even though the majority want to hand off tasks to AI, the profession as a whole lags when it comes to adoption, a Freshworks survey found.

By Bryan Wassel • Dec. 18, 2024

Salesforce introduces Agentforce 2.0, unveils pre-built use cases

The newest version of its agentic AI service will enter general availability in February, though certain features are available starting this month.

By Lindsey Wilkinson • Dec. 17, 2024

Infosys turns to Google Cloud to expand AI portfolio

The IT services firm unveiled a Google Cloud center of excellence with a dedicated AI lab Tuesday.

By Matt Ashare • Dec. 17, 2024

Cyber leaders are bullish on generative AI despite risks: report

Executives say they would overhaul tooling in exchange for better generative AI capabilities, according to a CrowdStrike survey.

By Lindsey Wilkinson • Dec. 17, 2024

SAP adds carbon-tracking solution to its cloud-based ERP toolkit

The Green Ledger tool tracks and accounts for emissions across business units, the technology company said Monday.

By Matt Ashare • Dec. 16, 2024

Broadcom nears total VMware integration as chip business booms

The tech giant nearly tripled its infrastructure software revenues to $21.5 billion in the year since it acquired the virtualization solution provider.

By Matt Ashare • Dec. 13, 2024

Google dips into enterprise-ready agentic AI with Agentspace

The provider is the latest to join a year-end push to spur adoption with new models and features.

By Lindsey Wilkinson • Dec. 13, 2024

More than half of leaders haven’t trained in AI, survey shows

A lack of training could negatively affect security, privacy and corporate competitiveness, General Assembly says.

By Carolyn Crist • Dec. 13, 2024

Chief AI officers made enterprise inroads in 2024

While most AI chiefs were internal hires, companies also tapped tech sector executives from Google, IBM and Oracle, an Altrata study found. 

By Lindsey Wilkinson • Dec. 12, 2024

Research ties responsible AI adoption to value, trust

Enterprises expect to add value by embedding governance and transparency into implementation plans, AWS and Accenture data shows.

By Lindsey Wilkinson • Dec. 11, 2024

AI costs shape enterprise data strategy

IT leaders are leaning on object storage and hybrid infrastructure to keep budgets in check as they leverage the technology, according to MinIO.

By Matt Ashare • Dec. 11, 2024

​​6 enterprise technology predictions to watch in 2025

Executives and analysts expect businesses to reassess their AI priorities next year, grappling with vendor and workforce shifts along the way.

By Roberto Torres , Matt Ashare , Lindsey Wilkinson • Dec. 11, 2024

AI fatigue, leader burnout stifle enterprise enthusiasm

As businesses head into 2025, more than half of senior chiefs said they feel like they’re failing amid the technology’s rapid growth, an EY survey found.

By Lindsey Wilkinson • Dec. 10, 2024

Oracle reaps benefits of infrastructure investments as AI usage spikes

The company saw quarterly cloud revenues near $6 billion, driven in part by a major year-over-year increase in GPU consumption.

By Matt Ashare • Dec. 10, 2024

Logging 2.0 – Why logging needs to be re-imagined in the age of AI

With Axiom’s centralized datastore, high-scale engineering organizations don’t have to compromise on what to keep, what to keep warm (always querable), or where to store data.

By Dominic Chapman, Head of Product at Axiom • Dec. 10, 2024

Data distribution hurdles hinder financial sector AI

“If you don’t have the right data where you need it, then your AI strategy is broken before it starts,” Digital Realty's Dan Eline said.

By Matt Ashare • Dec. 9, 2024

AI spending to grow faster than IT budgets next year, executives say

“Enterprises are continuing to focus on cost optimization and efficiency programs to fund transformation and customer experience enabled by AI,” ISG’s Michael Dornan said.

By Matt Ashare • Dec. 9, 2024

Trump picks Silicon Valley investor as AI, crypto czar

The president-elect tasked David Sacks with guiding the administration’s policy on the technologies and leading a council of presidential advisers. 

By Lindsey Wilkinson • Dec. 6, 2024

AWS, PwC collab to create industry-tailored AI applications

The two companies plan to build a series of solutions using foundational models, including Amazon’s newly released Nova.

By Lindsey Wilkinson • Dec. 5, 2024

4 highest-paying technology jobs of 2024

IT architecture and cloud computing pros topped Skillsoft’s annual list of top technology salaries, just behind executives.

By Lindsey Wilkinson • Dec. 5, 2024

Salesforce teases next-gen Agentforce, parades early wins

In the single week it was live during Q3, the platform totaled 200 deals with thousands more in the pipeline, CEO Marc Benioff said.

By Lindsey Wilkinson • Dec. 4, 2024

AWS takes a swing at Microsoft, aims Q at Windows workloads

“Customers would love an ‘easy button’ to get off of Windows,” AWS CEO Matt Garman said Tuesday.

By Matt Ashare • Dec. 4, 2024

3 ways to beat technical debt through talent strategies

Organizations bogged down by outdated technology have a lifeline hiding in plain sight.

By Mike Baker • Dec. 4, 2024