Emerging technologies pose ethical quandaries. Where does IT leadership fit in?

The ethics of big data and AI have become hot topics, but the foundations of ethical technology stretch beyond the emerging trends.

By Katie Malone • Feb. 22, 2021

How IT leaders can close the gap to delivering frictionless digital customer experiences

Brands think they deliver great digital CX. Their customers disagree. Learn how IT can close this gap. 

Feb. 22, 2021

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

IT executives hopeful praise will last beyond pandemic

Tech departments are accustomed to only being called when tech stalls out, but the pandemic pulled back the curtain on the work going into keeping the lights on.

By Katie Malone • Feb. 19, 2021

IT, security jobs in demand through 2029: report

Reliance on remote work will drive up employment in areas such as information security and software development, according to projections from the U.S. Bureau of Labor Statistics.

By Roberto Torres • Feb. 19, 2021

Emerging technology can drive innovation — if people come first

Innovation isn't just a technology process. A cultural shift setting innovators free to try new things and keeping employees involved bridges emerging tech adoption with innovation.

By Katie Malone • Feb. 18, 2021

DOJ info request on Salesforce, Slack deal a peek at antitrust concerns, expert says

The Justice Department's antitrust division made a second request for information as it reviews the planned Salesforce acquisition of Slack.

By Roberto Torres • Feb. 17, 2021

Two-thirds of enterprises lose productivity to IT outages: report

Technology downtime is inevitable for the enterprise, but the damage from an outage can hinder an organization's reputation and efficiency.

By Katie Malone • Feb. 16, 2021

The view from the top: IT spending could get better

IT budgets are on the rise in 2021, but could remain in flux as CIOs navigate a business environment changed by COVID-19. 

By Jen A. Miller • Feb. 12, 2021

3 tools companies need to fill the hybrid work tech gap

Companies will need to face the gaps in their tech stack to embrace a fully hybrid work model.

By Roberto Torres • Feb. 12, 2021

Salesforce is adopting hybrid work. Here's how businesses can follow suit

The software company laid out the three key components of its hybrid work model, a push toward "increased innovation and better business outcomes."

By Roberto Torres • Feb. 10, 2021

4 CIOs on the tools that got them through 2020

Facing varied pandemic-era challenges, CIOs across sectors share which investments supported business continuity.

By Katie Malone • Feb. 10, 2021

Existing technology is fine, just get creative, research shows

Standard IT, if effectively managed, can be used to fuel innovation when employees are motivated to master it, an empirical study found.

By Katie Malone • Feb. 5, 2021

It takes 61 days to fill a high-demand tech role, report finds

IT leaders are rethinking their approach to talent management, with software rising as the prime competency to chase.

By Roberto Torres • Feb. 4, 2021

Hidden messages, hacking tests entice tech talent

By creatively engaging prospective employees during the hiring process, some businesses successfully found the right fit.

By Katie Malone • Feb. 4, 2021

Then and now: Digital transformation in the pandemic landscape

In just two years, the number of executives saying they have the digital capabilities for transformation skyrocketed from 24% to 60%.

By Katie Malone • Feb. 2, 2021

Ford taps Google Cloud as preferred vendor amid modernization push

The cloud plays a central role in Ford's transformation, delivering new consumer-facing and back-end capabilities.

By Roberto Torres • Feb. 1, 2021

App switching, bloat a drag on employee efficiency: report

U.S.-based employees hop between apps 30 times a day on average as more of work turns fully digital.

By Roberto Torres • Jan. 29, 2021

Tech budget troubles? Prioritize with business units

For The New York Foundling, a nonprofit, working across business units helps the CIO achieve the most value for each IT dollar spent.

By Katie Malone • Jan. 29, 2021

Average IT salary reaches 6 figures. What’s next for technology hiring?

The shift to remote work is spurring a "normalizing of compensation rates" across locations, Randstad research found.

By Katie Malone • Jan. 25, 2021

Gartner: Worldwide IT spend will recover to $3.9 trillion in 2021

Investment in remote work technology is set to grow by 4.9%, according to Gartner projections. A handful of key technology groups drive will drive growth forward.

By Roberto Torres • Jan. 25, 2021

United Airlines bets on technology to recover from 2020

After a rough year for air travel, United Airlines says digitally tracking COVID-19 information, apps and chatbots will save it, executives said on an earnings call. 

By Katie Malone • Jan. 22, 2021

Retail accelerates tech goals en route to brand clout

The pandemic pushed more consumers online, accelerating retail modernization plans.

By Roberto Torres • Jan. 21, 2021

What should businesses do about data analytics? Here's Wayfair's playbook

The future of data analytics within the organization brings tech and subject matter expertise closer together, with help from accessible tools.

By Roberto Torres • Jan. 19, 2021

Corporate savior: Cloud now a C-suite priority

Businesses relied on the cloud to adapt their operations as a crisis unfolded. Now, they expect the cloud to keep delivering elasticity and drive reinvention. 

By Roberto Torres • Jan. 14, 2021

Intention, education, testing: Removing bias from AI

Reducing AI bias starts by diversifying the teams that work on AI technology, as well as the data sets that inform algorithmic decisions.

By Roberto Torres • Jan. 13, 2021