How executives become CIOs

Whether they come from a tech or business background, CIOs are tasked with translating to the company how digital can change the game.

By Roberto Torres • April 20, 2021

Video conferencing can hurt collaboration. IT has a role in fixing it

Trouble paying attention and technical difficulties in video calls undermine collaboration, a study shows.

By Katie Malone • April 19, 2021

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

When gauging the ROI of AI, balance moonshots with quick wins

Business leaders may be tempted to gut any AI project that doesn't yield immediate returns. But the risk is missing out on the technology's differentiation upside.

By Roberto Torres • April 19, 2021

IT outsourcing to surge in 2021

The COVID-19 pandemic is driving digital transformation, which accelerates technology outsourcing.

By Allen Bernard • April 19, 2021

How to perform a security assessment for hybrid work in 3 steps

Conducting an assessment is an essential step to strengthening your security in the era of hybrid work. Using the framework in this post will help you identify and prioritize critical improvements. Just as important, it’ll align your cross-functional team on the work it needs to do to keep your company safe and secure.

April 19, 2021

Amid digital advertising upheaval, CIOs will lead business transformation

The CIOs who will emerge from these challenges most successfully are already putting robust strategies in place — but if you haven't started yet, it's not too late.

April 19, 2021

Enterprise voice: Speech-to-text inches into business tool kit

Microsoft's $19.7 billion acquisition of Nuance Communications brings to the forefront a bigger question on where enterprise sees voice and speech headed.

By Roberto Torres • April 14, 2021

Where hybrid work can’t work

The next phase of hybrid work focuses on the gaps technology struggles to bridge, with a disconnect looming between workers who can operate from home and those who must be on site.

By Roberto Torres • April 13, 2021

Businesses prioritize cost-cutting, IT support in flexible work tech outfitting

There's an efficiency upside to robust hybrid work tooling, but an uneven playing field can squander potential advantages.

By Roberto Torres • April 12, 2021

While IT invests in employee experience, budget cuts linger

Only 40% of IT leaders and CIOs say they have the right tools, policies and procedures to support a remote workforce, according to a Forrester survey.

By Katie Malone • April 12, 2021

Kaiser Permanente taps chief information technology officer

Diane Comer, who joined the healthcare company in 2007, served as interim CIO since June 2020.

By Roberto Torres • April 9, 2021

How IT can support security in the event of a cyberattack

CIOs and CISOs operate as separate jobs leading different departments, but with work that overlaps. Who leads what in the event of an attack can become muddled. 

By Jen A. Miller • April 8, 2021

For ethical deployments, companies need to explain and trace AI

Almost half of companies have AI programs that are lagging or in development, a BCG GAMMA report found.

By Roberto Torres • April 7, 2021

2020 budget cuts in other departments a windfall for IT, Gartner says

Projected tech spend increases across all segments this year are signs of recovery, but they also highlight the need to catch up from 2020 budget cuts.

By Naomi Eide • April 7, 2021

Employees can't quit habit of writing down, sharing passwords

Amid heightened threats, workers are incorporating company names into passwords, writing them on sticky notes and sharing them via email.

By David Jones • April 6, 2021

Culture, tech woes await executives building long-term work models: report

Nearly half of executives say their companies will have established norms and policies by this summer, according to a West Monroe report.

By Roberto Torres • April 6, 2021

5 reasons sustainability needs to be part of digital transformation strategies

CIOs are well positioned to lead digital transformation and to design operating models that leverage data for deeper insights. One area of increasing importance for CIOs is sustainability.

By Chris Nardecchia • April 1, 2021

Software demand grows as employers make their case for talent

The software industry workforce is projected to grow more than 5% in 2021, CompTIA says, spurred by hiring activity in cybersecurity and data and analytics. 

By Roberto Torres • April 1, 2021

One-third of workers 'frustrated' with workplace tech: report

Tech tools hinder customer service and workplace satisfaction, and employees have trouble seeing how tech tools help them perform better.

By Roberto Torres • March 31, 2021

SaaS data, critical to workflow, lost in user shuffle

Data loss can wipe out the benefits of a connected business, a risk calling tech executives to put data safeguards in place. 

By Roberto Torres • March 30, 2021

Satellite internet: digital divide solution or 'science experiment'?

SpaceX and Amazon have said the technology can help rural America get online, but opponents say it's unproven and not worthy of federal investment.

By Chris Teale • March 30, 2021

Flaw in Slack email replacement feature shows communication blind spot

When building bridges across organizations, vendors must grapple with safety concerns, messaging overload and the challenges of interoperability.

By Roberto Torres • March 29, 2021

In the post-pandemic tech stack, where does the Chromebook fit?

Chromebook appeals to heads of IT due to its ease of use and management, but application compatibility can hinder wider enterprise deployments.

By Roberto Torres • March 26, 2021

The Water Cooler: 6 overplayed IT trends

From gamification to living in an all-remote world, IT professionals don't always agree with industry predictions. 

By Katie Malone , Roberto Torres • March 25, 2021

With extra funds, CIOs gear up to secure networks, optimize for the cloud

IT decision-makers spent 2020 adapting their IT stacks to new ways of operating. That work is far from over.

By Roberto Torres • March 24, 2021