IT, business leaders at odds over tech purchasing

Companies will turn to the CIO for guidance in technology outfitting. But not all tech purchasing decisions are made in a silo.

By Roberto Torres • June 28, 2021

Microsoft takes aim at hybrid world with Windows 11

The next operating system from Microsoft is an iterative step after Windows 10, one that adapts to a hybrid workforce and counters context-switching hangups.

By Roberto Torres • Updated Aug. 31, 2021

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

What's next for customer experience tech

The five-year outlook on CX brings many changes, including customers' expectations of seamless cross-platform touchpoints.

By Roberto Torres • June 23, 2021

Finding the ROI in blockchain

Gartner expects blockchain added value will reach $3.1 trillion by 2030. But only certain kinds of implementations can deliver on the upfront investment.

By Roberto Torres • June 23, 2021

Qurate Retail Group's 'one team' approach to the IT, business relationship

Modernization calls for bringing "everyone together early in the strategic dialogue," said Mike George, president and CEO of Qurate Retail Group. 

By Roberto Torres • June 21, 2021

Drain of app switching: Why employees lose 5 hours per week

Seven in 10 employees say there's room for improvement in how technology aids work processes, a survey from Qatalog shows.

By Roberto Torres • June 18, 2021

Neiman Marcus Group launches $500M tech investment spree

Plans are to snap up home and fashion SaaS platform Stylyze, the first of many moves as the department store focuses squarely on e-commerce.

By Daphne Howland • Updated June 17, 2021

AI spend rises as enterprises solve for scale, adoption

Companies used AI to respond to the pandemic, but challenges in the next phase include internal alignment around technology deployment.

By Roberto Torres • June 17, 2021

How technical debt piles up

With engineer turnover and a growing number of languages and frameworks, organizations can end up with a soaring IT backlog.

By Roberto Torres • June 16, 2021

CIO succession: Preparing for the next generation of tech chiefs

Given the relatively brief CIO tenure, training the next cadre of leaders is crucial for the continuity of technology strategy.

By Roberto Torres • June 15, 2021

Google revamps collaboration suite with an eye toward hybrid customers

Google's set of features and upgrades signal ongoing adjustments in the collaboration and productivity software space.

By Roberto Torres • June 14, 2021

How CIOs can shape post-pandemic customer service tech

The pandemic upended the way businesses approached customer service. The next stage brings automation and employee experience to the forefront.

By Roberto Torres • June 10, 2021

Zoom targets next phase of hybrid work with phone bundle

New product rollouts signal a strategy to hold onto pandemic-era market gains as hybrid work policies take shape.

By Roberto Torres • June 9, 2021

What's impeding software engineering?

Bloated meeting schedules can crimp an engineer's bandwidth. But quality software depends on having sufficient insight from the rest of the organization.

By Roberto Torres • June 4, 2021

AWS and Howard University partner to build a cloud job pipeline

The partnership is the latest in an ongoing series of expansions with universities to create cloud computing degree pathway programs.

By Ryan Golden • June 2, 2021

Biden budget proposes $58B to take on legacy tech, cybersecurity

Legacy tech holds the federal government back, and agencies remain targets of advanced cyber crime. The budget proposal provides financial support to chip away at recovery.

By Katie Malone • June 2, 2021

Tech workers still concerned with industry's lack of diversity

A stronger emphasis on tangible diversity, equity and inclusion efforts can boost innovation and make a company more attractive to job seekers.

By Katie Malone • June 1, 2021

Revenue, marketing execs trail C-suite in grasping technology upside

There's room for improvement in C-suite awareness of the link between upgrading technology and growing the bottom line.

By Roberto Torres • June 1, 2021

For companies stuck on transformation, cloud may be the answer

The gap between technology leaders and laggards is growing quickly. Catching up isn't just vital to staying competitive — it's essential for keeping top talent.

By Jen A. Miller • June 1, 2021

4 guidelines for SaaS spend optimization

The top areas of opportunity for optimizing SaaS spend come from identifying the low-hanging fruit.

By Jason Patterson • June 1, 2021

Successfully leading a team in a remote work environment

As more companies embrace remote and hybrid work for the long-haul, now is the time to review the four essential strategies needed to be a successful leader

June 1, 2021

Why do cloud migrations fail?

90% of CIOs have experienced failed cloud migration projects, with 74% of companies moving applications back on-premises. Why are the migrations failing?

June 1, 2021

IT still does most low code work, report finds

Billed as a technology to take complexity out of coding, current tools require an aptitude for software development.

By Roberto Torres • May 26, 2021

4 IT executives discuss future tech plans

Strategic IT investments to prepare businesses for the future include 5G, RPA and digital-first initiatives.

By Katie Malone • May 26, 2021

Target, Duke Energy decode their innovation formulas

Feedback loops between IT and other teams can trigger new ideas, helping businesses adapt to market pressures — and even identify revenue streams.

By Roberto Torres • May 24, 2021