Developers remain split on trusting AI, citing accuracy concerns

AI is making its way into more parts of the development process, calling executives to make the most of the technology while keeping humans at the center.

By Roberto Torres • June 22, 2023

Google takes a swing at Microsoft, alleges anticompetitive cloud practices: report

The Federal Trade Commission stands at the center of an ongoing hyperscaler battle over cloud market dominance, as a skirmish erupts between the second and third largest providers.

By Matt Ashare • June 21, 2023

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

SaaS sprawl muddies software contracts, risks compliance gaps

Cloud-based deployments multiply the challenges of managing enterprise IT assets, as penalties for noncompliance rise.

By Matt Ashare • June 20, 2023

Out-of-date apps block enterprise plans for AI adoption

Getting the most out of generative AI and other rising technology applications will require addressing pending upgrades.

By Roberto Torres • June 20, 2023

XPO, Travelers make cloud work for the business

One size does not fit all in cloud. Tech leaders have specific demands and tailor cloud to the needs of their businesses.

By Lindsey Wilkinson • June 20, 2023

How Estée Lauder builds technology to foster inclusivity

There’s “a huge group of people that deserve more from the beauty industry and from technology,” CIO Michael Smith said.

By Lindsey Wilkinson • June 16, 2023

Businesses are too slow to embrace emerging tech, employees say

EY data found most employees believe emerging technology is out of date by the time a company fully adopts it.

By Roberto Torres • June 16, 2023

At M&T Bank, modernization and talent strategies intersect in the cloud

Outsourcing some of the company’s IT has allowed CIO Mike Wisler to move in-house engineers “up the tech stack,” he said, freeing talent to work on more complex tasks. 

By Matt Ashare • June 16, 2023

Citi to cut 5K jobs citing tech initiatives

“We remain expense-disciplined around driving cost out and and capturing efficiencies, and sometimes that means reducing headcount,” CFO Mark Mason said Wednesday.

By Suman Bhattacharyya • June 15, 2023

IT leaders unsure if current tech stack can support AI demands

Despite some reservations, more than 80% of IT leaders plan to implement AI in IT operations, according to an Equinix survey. 

By Lindsey Wilkinson • June 15, 2023

Half of IT employers are upskilling workers to overcome staffing woes

Emerging technologies such as AI and virtual reality could help with hiring and training, according to an Experis report.

By Carolyn Crist • June 14, 2023

Chief AI officers: How the role fits in IT leadership

Appointing a leadership position to rule AI adds a specialist who can translate the technology’s impact — and, most importantly, shape implementation. 

By Roberto Torres • June 14, 2023

Accenture to invest $3B in AI and double AI workforce

The consulting professional services company will add 40,000 AI-skilled employees through hiring, acquisition and training, an investment plan that comes just months after the firm announced layoffs impacting 19,000 people.

By Lindsey Wilkinson • June 13, 2023

As software migrates to cloud, IT spending waste follows

Enterprise technology asset managers are shifting their focus from desktops and data centers to containers and cloud, as SaaS solutions proliferate.

By Matt Ashare • June 13, 2023

AAA’s second-largest club taps Salesforce for generative AI push

The Auto Club Group, which serves 13 million members, plans to adopt the vendor's AI cloud with an eye toward efficiency.

By Lindsey Wilkinson • June 12, 2023

Hyperscalers seen as key tool in shifting balance of cyber risk

The acting national cyber director says more oversight may be necessary, but a resilient cloud infrastructure is critical to the national cybersecurity strategy.

By David Jones • June 12, 2023

IT leaders are stressed — here’s why

Pressed by generative AI hype and market uncertainty, technology leaders deal with multiple stressors as they search for stability in an unstable environment.

By Lindsey Wilkinson • June 12, 2023

Generative AI offers great promise — with the right guardrails

Like any other AI system, generative AI can deliver better business outcomes, but it requires a clear set of governance principles.

By Caroline O’Brien and Kristin Johnston • June 12, 2023

How 6 tech execs solve big digital dilemmas

Leaders can shape how companies approach their most pressing digital challenges — whether it means relying on past experiences or keeping customers at the center.

By Roberto Torres • June 9, 2023

CFO-CIO teamwork key to IT spend results: Gartner

Digital investments tend to require collaboration due to their complexity and cross-functional nature, according to Gartner Analyst Emily Riley.

By Alexei Alexis • June 9, 2023

Precious data skills may be lurking within your organization

Low-code data science tools give CIOs the ability to mine untapped analytics capabilities, a new Forrester report says.

By Matt Ashare • June 8, 2023

Northwestern Mutual’s CIO leverages his software engineering background

"I realized that I was pretty good at explaining technology to the business teams, and business to the technology team," Jeff Sippel said. "Ever since, I've sat in the middle between those groups."

By Roberto Torres • June 8, 2023

Macy’s remains committed to tech investments after sluggish quarter

The slowdown in sales comes as the company plans to invest $1 billion in 2023 and up to $3 billion over the next three years, primarily focused on digital and technology projects.

By Lindsey Wilkinson • June 7, 2023

CIOs torn between innovation and optimization

As belts tighten and technical debt piles up, tech executives are nonetheless exploring the potential of AI and ML.

By Matt Ashare • June 6, 2023

AI software buyers more bullish on tech spend: report

Most software buyers say AI functionality is an important feature of new software purchases, according to a G2 survey of 1,700 global software buyers.

By Lindsey Wilkinson • June 6, 2023