Want AI buy-in at work? Champion transparency, research finds

More top-down AI transparency could foster trust among employees, leading to improved job satisfaction.

By Caroline Colvin • Nov. 3, 2023

PayPal promotes Archie Deskus to EVP, CTO

The move expands the executive's oversight to include platform engineering teams, the company said Thursday.

By Roberto Torres • Nov. 2, 2023

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

Walgreens appoints new CIO as leadership transition continues

Neal Sample, first appointed in an advisor capacity in October, will report to CEO Tim Wentworth as EVP and CIO.

By Roberto Torres • Nov. 1, 2023

Inside Kyndryl’s sprint to decouple IT from IBM

Ahead of a Nov. 3 deadline, CIO Michael Bradshaw detailed the company’s push to rebuild IT, moving 1,800 applications to an all-cloud infrastructure in two years.

By Matt Ashare • Oct. 31, 2023

Healthcare CIOs name AI, ML top priorities of 2023, survey finds

Hospitals turned to AI to ease resource strain, but managing the new tools adds “a heavy operational burden” for IT teams.

By Emily Olsen • Oct. 30, 2023

3 things workers expect from their CIOs

IT leaders must push to improve how employees across departments interact and leverage tools in their day-to-day.

By Lindsey Wilkinson • Oct. 27, 2023

AWS looks to Bedrock AI for sustained cloud dominance

The largest hyperscaler retained its command of one-third of the global cloud market as a yearlong enterprise cost optimization push showed signs of easing.

By Matt Ashare • Oct. 27, 2023

Ocean Spray picks new tech leader as CTO departs

The cranberry co-op hired former Subway executive Neil Hampshire as its new chief information and digital officer.

By Lindsey Wilkinson • Oct. 27, 2023

Boards lack AI expertise as adoption plans advance

The onus is on CIOs to convey the business value of the technology and tie projects to future growth potential, according to Heidrick & Struggles.

By Roberto Torres • Oct. 26, 2023

IBM leans on hybrid approach — in generative AI, too

The company is leveraging hyperscaler partnerships and deploying its own models to bring the technology to clients, CEO Arvind Krishna said.

By Matt Ashare • Oct. 26, 2023

LastPass working through ‘systemic’ security overhaul

The company is retooling its security infrastructure in the wake of a major cyberattack that impacted customer trust last year.

By Matt Kapko • Oct. 26, 2023

Training could ease ‘AI skill threat’ for software developers, report says

Nearly half of developers fear their competencies will become obsolete thanks to AI-assisted coding platforms, according to Pluralsight data.

By Kathryn Moody • Oct. 25, 2023

Spotify dives into enterprise IT, launches open-source marketplace

The digital streaming company partnered with Red Hat to expand the reach of its Backstage engineering solution.

By Matt Ashare • Oct. 24, 2023

What Forrester expects CIOs will encounter in 2024

CEOs will emphasize the need for growth through technology next year, according to the analyst firm.

By Roberto Torres • Oct. 24, 2023

MassMutual more than halfway done with multicloud journey

While migration is the end goal, modernization is the means, regardless of where an application lives, Head of Product and Platform Technology Sherriff Balogun said.

By Matt Ashare • Oct. 24, 2023

How CIOs can declutter customer experiences

IT leaders instinctively add new features to improve end-user experiences, but there’s power in taking away capabilities, too, Gartner’s Michael Chiu said.

By Lindsey Wilkinson • Oct. 23, 2023

Why companies must prepare for future AI regulation

As governments worldwide mount legal structures around the technology, transparency is key to organizations.

By Adnan Masood • Oct. 23, 2023

How 3 IT leaders attract and retain diverse tech talent

Fannie Mae, Burberry and Oregon State Treasury leaders shared how they broadened talent pipelines and prioritized fostering a sense of belonging.

By Lindsey Wilkinson • Oct. 23, 2023

4 forces shaking up service management

Learn how I&O leaders are leaving legacy tools and archaic mindsets in the past to provide exceptional service at scale, fast.

By Edwin Wong, Head of Product, IT Solutions, Atlassian • Oct. 23, 2023

CISA’s top 10 misconfigurations reveal ‘systemic weaknesses’

Poor credential management, lackluster patching and other common security mistakes continue to harm large enterprises.

By Matt Kapko • Oct. 20, 2023

4 CIO culture hacks to improve hybrid work

In the push to bring workers back to the office, tech leaders have a role to play in improving efficiencies and supporting culture.

By Lindsey Wilkinson • Oct. 20, 2023

Data stacks haven’t caught up with generative AI enthusiasm

Few enterprises have reached the production stage, chief data officers said in an AWS survey.

By Roberto Torres • Oct. 19, 2023

Bank of America to spend $3.8B on innovation next year

North American banks hold a global edge in AI investments, according to industry research firm Evident.

By Matt Ashare • Oct. 19, 2023

How P&G rolled out its internal generative AI model

Built on OpenAI's API, the solution supports over 35 use cases, CIO Vittorio Cretella said.

By Lindsey Wilkinson • Oct. 18, 2023

Tech spend to top $5 trillion in 2024 as CIOs contend with change fatigue

Cloud vendor price hikes and deferred projects will push 2024 IT spend above $5 trillion for the first time in Gartner's forecast.

By Matt Ashare • Oct. 18, 2023