Bank of America to spend $3.8B on innovation next year

North American banks hold a global edge in AI investments, according to industry research firm Evident.

By Matt Ashare • Oct. 19, 2023

How P&G rolled out its internal generative AI model

Built on OpenAI's API, the solution supports over 35 use cases, CIO Vittorio Cretella said.

By Lindsey Wilkinson • Oct. 18, 2023

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

Tech spend to top $5 trillion in 2024 as CIOs contend with change fatigue

Cloud vendor price hikes and deferred projects will push 2024 IT spend above $5 trillion for the first time in Gartner's forecast.

By Matt Ashare • Oct. 18, 2023

It’s time for CIOs to think about prompt engineering

When companies purchase user-facing AI solutions, "do not think of it as just buying a piece of software but as hiring a teammate,” Gartner’s Don Scheibenreif said.

By Matt Ashare • Oct. 18, 2023

CIOs to boost cyber, data spending next year as IT expectations rise: Gartner

Technology executives primarily expect the increased spending to yield improved customer and citizen experiences, according to the analyst firm.

By Roberto Torres • Oct. 17, 2023

10 trends Gartner expects to shape enterprise tech in 2024

AI will take an oversized role in enterprise technology strategies in the coming year, according to the analyst firm.

By Roberto Torres • Oct. 16, 2023

Citi pumps another $3B into tech modernization

“At the end of the work, we will have a simpler firm that can operate faster, better serve our clients and unlock value for our shareholders,” CEO Jane Fraser said Friday.

By Matt Ashare • Oct. 16, 2023

Gartner urges CIOs to create a generative AI strategy

The technology is changing how work gets done and how employees interact with machines. Success will hinge on preparation as CIOs lead the efforts.

By Lindsey Wilkinson • Oct. 16, 2023

CIOs prioritize data upgrades as AI adoption intensifies

Most organizations favor a hybrid AI strategy, building on open-source models while also leveraging off-the-shelf tools, according to an MIT Technology Review report.

By Matt Ashare • Oct. 16, 2023

SMBs seek efficiency, customer connections in tech upgrades

Two-thirds of companies reported cost-cutting benefits as a result of tech stack enhancements, according to Verizon.

By Roberto Torres • Oct. 13, 2023

Ocean Spray targets core processes in digital transformation effort

Called xELERATE, the project seeks to enable technology across the business, according to Chief Digital and Technology Officer Jamie Head.

By Lindsey Wilkinson • Oct. 13, 2023

How the VA closed a 66% pay gap between public and private IT jobs

The agency moved to raise pay using a “people first, mission always” approach, according to Veterans Affairs Office CIO and CPO Nathan Tierney.

By Ryan Golden • Oct. 13, 2023

IT outages cost companies up to $1M per hour: report

Core business systems failures run companies nearly $8 million each year, according to New Relic.

By Roberto Torres • Oct. 12, 2023

Unilever taps Google Cloud, Accenture for custom enterprise app

The solution links more than 53,000 factory-based associates to Google collaboration tools and third-party learning and payroll systems, the consumer goods giant said.

By Matt Ashare • Oct. 11, 2023

Businesses using generative AI task CIOs with governance

One in 5 organizations adopting AI say no one is held accountable for the technology yet, according to Info-Tech Research Group data.

By Lindsey Wilkinson • Oct. 11, 2023

The top technology conferences to attend in 2024

The coming year will offer IT leaders plenty of opportunities to swap stories and learn about new technology use cases across multiple conferences and events.

By Roberto Torres • Oct. 11, 2023

PC market set to shake prolonged post-pandemic contraction

“The business PC market is ready for the next replacement cycle, driven by the Windows 11 upgrades,” Gartner Director Analyst Mikako Kitagawa said.

By Matt Ashare • Oct. 10, 2023

Is generative AI code ready for the enterprise?

Businesses are exploring how AI can assist software developers at work — and navigating early challenges in the process.

By Lindsey Wilkinson • Oct. 10, 2023

AWS launches training institute to tackle the cloud skills gap

Designed with input from Accenture and American Family Insurance, the 12-course program covers proficiencies in cloud architecting, Python coding and Amazon CodeWhisperer.

By Matt Ashare • Updated Oct. 10, 2023

Where to invest to close the cybersecurity skills gap

Executives in search of top cybersecurity talent should refine their recruitment processes and company culture.

By Jen A. Miller • Oct. 9, 2023

CEOs are prioritizing generative AI investments: KPMG

While the nascent technology is a top priority, most CEOs expect to see ROI in three to five years after initial investments.

By Lindsey Wilkinson • Oct. 9, 2023

IT job market cooled in September as unemployment rose, job postings fell

Signs of waning tech hiring clash against national labor market indicators, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

By Roberto Torres • Oct. 6, 2023

How hackathons can fuel generative AI experimentation

From the White House to the average enterprise, the events provide dedicated time and space to iterate on ideas, work through problems and identify or create solutions.

By Lindsey Wilkinson • Oct. 5, 2023

14 power skills to succeed as a CIO

Effective CIOs master goal setting, prioritization and time scheduling to achieve outcomes that matter, according to Gartner’s Christie Struckman.

By Christie Struckman • Oct. 5, 2023

How Capital One unlocked enterprise data, self-service workflows

Data democratization depends on organizational realignment as well as tech solutions, according to the company.

By Matt Ashare • Oct. 4, 2023