American Honda’s 5-part strategy to deploy generative AI

Already a Microsoft Office 365 user, the motor company chose Copilot, formerly known as Bing Chat Enterprise, to put generative AI into the hands of its employees.

By Lindsey Wilkinson • Dec. 6, 2023

IBM, Meta launch AI alliance aimed at open source safety

The group bands together more than 50 companies and organizations to create frameworks and share information on safe development of the technology.

By Roberto Torres • Dec. 5, 2023

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

For Arvest Bank, wholesale cloud modernization had to start small

With an end-to-end IT assessment in place, Chief Transformation and Operations Officer Laura Merling's team rolled out pre-migration modernizations to make way for cloud.

By Matt Ashare • Dec. 5, 2023

The quest for tech talent: strategies for remote and hybrid companies

Offering fully remote and hybrid work options can help attract and retain talent, driving the engagement that technology firms desperately need.

By Claire Rutkowski • Dec. 5, 2023

Is an ‘employee experience winter’ coming?

Companies are “less interested in employee experience in general,” thus making it an easy target for cutting costs or cutting corners, one Forrester expert said.

By Jen A. Miller • Dec. 4, 2023

AI developers, led by OpenAI, raise over $50B

ChatGPT maker OpenAI currently leads the pack with $11.3 billion in funding, according to an Everest Group report.

By Alexei Alexis • Dec. 4, 2023

Talent woes among top barriers to generative AI ambitions

As the technology continues to develop, executives contend with a tight labor market in engineering and data analytics, O’Reilly research shows.

By Roberto Torres • Dec. 1, 2023

ChatGPT turns 1: What’s next for enterprise generative AI?

The public release of ChatGPT fueled a scramble to embed the tech in workflows. Despite efforts, CIOs still grapple with transparency and responsible use.

By Lindsey Wilkinson • Nov. 30, 2023

Authorities pushing for secure AI development practices

The guidelines are part of a global effort to ensure AI is developed using security as a core component.

By David Jones • Nov. 29, 2023

15 CIO appointments that shaped 2023

Southwest Airlines, Walgreens and Citi are among the companies that switched up their top tech leadership this year.

By Roberto Torres • Nov. 28, 2023

MSPs ready to support SEC cyber disclosure requirements

With a line of sight on security operations, MSPs hold keys to materiality determinations and annual 10-K reports.

By Suman Bhattacharyya • Nov. 28, 2023

5 crucial questions to ask before rolling out AI

Discover how Generative AI solutions can improve your team’s productivity and efficiency.

By Taroon Mandhana • Nov. 27, 2023

OpenAI fallout underscores importance of triaging vendor risks

With OpenAI’s stability in question, enterprise tech leaders have a central role in helping their businesses navigate the terrain.

By Lindsey Wilkinson • Updated Nov. 22, 2023

NRF releases 4 principles for AI use in retail

The organization is providing a framework to encourage the proper application of artificial intelligence technology. 

By Tatiana Walk-Morris • Nov. 17, 2023

FinOps Foundation rolls out cloud cost controls with hyperscaler backing

The trade association’s new FinOps Open Cost and Usage Specification expands the standard’s scope with support from AWS, Microsoft, Google Cloud and Oracle.

By Matt Ashare • Nov. 16, 2023

IBM bolsters hybrid AI strategy, arms watsonx with governance solution

The toolkit validates LLM inputs, monitors outputs for bias, drift and compliance and integrates with models from IBM and other providers.

By Matt Ashare • Nov. 15, 2023

5 highest-paying IT certifications in 2023

Google Cloud certifications topped the highest earners list, ousting an AWS certification from its top-paying spot.  

By Lindsey Wilkinson • Nov. 14, 2023

Want good customer experience? Improve your employee experience.

MIT Technology Review Insights found that employees are looking for the same things as customers from a brand: personalization, values and efficiency.

By Kristen Doerer • Nov. 13, 2023

Why CBRE built an AI playground

The commercial real estate company created a self-service platform for employees to leverage LLMs and generative AI tools without added risk.

By Lindsey Wilkinson • Nov. 13, 2023

Most businesses buy the wrong software, report finds

Unanticipated onboarding costs and the shift from on-prem licensing to usage-based fee structures can exacerbate buyer’s remorse, a Capterra survey found. 

By Matt Ashare • Nov. 13, 2023

Is your tech stack making your team feel stuck?

Here are three steps CIOs can take to help solve the interconnected issues of tool overload and information hunting at scale.

By Robbie Strickland, Chief Information Officer at Miro • Nov. 13, 2023

3 reasons to avoid cloud repatriation: Forrester

Migrations don’t always go as planned, but shifting applications back to on-prem data centers isn’t a slam dunk either.

By Matt Ashare • Nov. 9, 2023

Warby Parker’s ERP implementation costs tip $5M mark

The vision care retailer is investing in its digital capabilities as it pursues a stronger tech stack, better user experiences and productivity gains. 

By Lindsey Wilkinson • Nov. 8, 2023

Half of cloud transformations are ‘abject failures’

As the technology matures, CFOs are asking CIOs to justify the business value of existing migrations, HFS CEO and Chief Analyst Phil Fersht said.

By Matt Ashare • Nov. 8, 2023

Salesforce, Accenture unveil joint life sciences cloud solution

The two companies will leverage their generative AI partnership to develop the industry vertical.

By Matt Ashare • Nov. 6, 2023