Cushman & Wakefield takes collaborative approach in AI+ strategy

Diversifying the voices at the table at all times is key, according to Sal Companieh, chief information and digital officer.

By Lindsey Wilkinson • Feb. 7, 2024

Why CIOs must work with AI service providers

Executives should help their organizations become a data-centric business, working with vendors to set generative AI use cases and place AI trust and security frameworks.

By Annette Zimmermann • Feb. 7, 2024

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

Amazon CEO seeks to ‘reinvent’ customer experience with generative AI

The cloud and e-commerce giant is building dozens of generative AI-powered apps to improve customer experience across its businesses.

By Bryan Wassel • Feb. 6, 2024

McDonald’s invests aggressively in technology

The fast food giant’s three-pronged plan aims to digitally transform customer experience, franchise operations and core systems, President and CEO Chris Kempczinski said Monday.

By Matt Ashare • Feb. 6, 2024

Tech salaries contracted in 2023 after hiring pullback

The dip in compensation reflects layoffs at large tech providers and economic headwinds, according to Dice research.

By Roberto Torres • Feb. 6, 2024

Tech job postings, sector hiring rebound in January

IT job postings soared to nearly 400,000 in January, a sign of stronger demand ahead.

By Roberto Torres • Feb. 2, 2024

Why Discover went all-in on open source

The company’s tech leadership eased the product development process, removing barriers to innovation and opening pathways for engineers to advance.

By Matt Ashare • Feb. 2, 2024

What is top of mind for CIOs in 2024?

Executives will track the evolution of generative AI while keeping IT spending in check and tech vacancies filled.

By Roberto Torres • Jan. 31, 2024

AI, new projects to jumpstart tech hiring in 2024

2023 was marked by fluctuations between tech talent availability and the end of big tech overhiring, but analysts expect the tech jobs market to return to more steady growth this year.

By Roberto Torres • Jan. 31, 2024

SAP revamps migration support programs, adds financial incentives

The software company will give customers credits and technical support to offset adoption costs as part of its RISE and GROW programs.

By Matt Ashare • Jan. 30, 2024

Companies struggle to connect data to customer experience

Most businesses are struggling to integrate data insights into their user experiences, according to a Salesforce survey.

By Bryan Wassel • Jan. 30, 2024

Southwest Airlines to spend $1.7B on tech, cloud migration this year

The commercial carrier has shifted just under half of its tech estate to cloud, President and CEO Bob Jordan said Thursday.

By Matt Ashare • Jan. 29, 2024

Human sight still cheaper than most AI replacements, MIT finds

Using AI instead of humans for vision-based tasks only makes financial sense in about one-fourth of jobs, researchers found.

By Roberto Torres • Jan. 29, 2024

What’s behind SAP’s massive restructuring push?

“Cloud is the big elephant in the room for SAP," Forrester VP and Principal Analyst Liz Herbert said.

By Matt Ashare • Jan. 26, 2024

FTC launches probe into big tech’s AI dealings

The agency sent formal requests to Alphabet, Amazon, Anthropic, Microsoft and OpenAI, as part of a review of three multibillion-dollar investments.

By Roberto Torres • Jan. 25, 2024

Tech positions take a tumble on Indeed’s best jobs ranking

In 2023, tech dominated the company's rankings. But this year, just one IT role landed in the top 10.

By Roberto Torres • Jan. 24, 2024

Kraft Heinz dips into generative AI with employee tool for data analysis

The company’s data scientists are in the early stages of testing, using Microsoft Azure OpenAI and internal data to develop the tool.

By Lindsey Wilkinson • Jan. 24, 2024

Software, IT services to accelerate tech spend: Forrester

Enterprise and government investment in technology will grow 5.3% year over year, reaching $4.7 trillion this year, the firm projects.

By Matt Ashare • Jan. 23, 2024

With customers wary of AI, KPMG urges companies to get implementation right

Businesses tout the value that AI can deliver, but deployment can easily backfire without trust.

By Kristen Doerer • Jan. 23, 2024

CIOs for hire shift focus as clients tackle cyber, AI rollouts

Amid enterprise resource constraints, interim and fractional CIOs lead longer-term strategies.

By Suman Bhattacharyya • Jan. 23, 2024

Microsoft to overhaul internal security practices after Midnight Blizzard attack

After the company disclosed a Russia-affiliated threat actor stole data from senior executives, experts are raising questions about its security capabilities and practices.

By David Jones • Jan. 22, 2024

Can FinOps save cloud from itself in 2024?

Mistakes were made. Budgets ballooned. Repatriations commenced. Now, enterprises are learning from costly migrations.

By Matt Ashare • Jan. 22, 2024

Most leaders want to invest more in skills, talent in 2024

More executives see talent gaps as a key business risk in the next 18 months, compared to last year's responses to a Capgemini survey.  

By Roberto Torres • Jan. 19, 2024

IBM buys Advanced’s mainframe modernization unit to deepen consulting bench

The deal also bolsters IBM’s broader hybrid cloud strategy, complementing the application refactoring capabilities of watsonx Code Assistant for Z.

By Matt Ashare • Jan. 19, 2024

PC price hikes loom as enterprises enter device refresh cycle

The market declined nearly 15% in 2023, but Gartner expects sustained positive growth lies ahead.

By Matt Ashare • Jan. 18, 2024