IT Strategy: Page 10

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    Enterprises prep for big AI spending, but data woes prevent progress

    Modernizing IT estates will cost enterprises an average of $35.5 million this year, according to a Couchbase survey.

    By • May 6, 2024
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    Sponsored by Atlassian

    3 signs your team is suffering from bad service management

    Service teams worldwide are suffering from Bad Service Management (BSM) – a condition caused by outdated and expensive IT Service Management (ITSM) tools. Learn the tell-tale signs of BSM and how to overcome the affliction.

    By Edwin Wong, Head of Product, IT Solutions, Atlassian • May 6, 2024
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    Trendline

    Digital transformation

    Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

    By CIO Dive staff
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    Tech jobs are bouncing back as IT unemployment rate falls again in April

    The February spike in IT unemployment is steadily reversing, CompTIA said Friday.

    By • May 3, 2024
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    CISA warned 1,750 organizations of ransomware vulnerabilities last year. Only half took action.

    The majority of CISA's ransomware vulnerability warning pilot alerts were sent to government facilities, healthcare and public health organizations.

    By Matt Kapko • May 3, 2024
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    Marriott gears up for another year of major tech spending

    The company expects full-year investments to reach $1 billion as digital transformation projects advance, according to its latest earnings call.

    By • May 2, 2024
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    The customer data stockpile is growing. Here’s how to protect it

    Data collection and disposal practices play an important role in building and retaining customer trust.

    By Bryan Wassel • May 2, 2024
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    Retail banking turns to core modernization as cloud strategies mature

    Legacy systems rife with technical debt are blocking customer service upgrades in the industry, according to IT consulting firm Endava.

    By • May 1, 2024
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    IT executives rethink data strategies as enterprises push AI adoption

    Disruptive LLM technologies drove more than half of organizations to evolve analytics operating models, elevating the chief data officer role, according to Gartner research.

    By • April 29, 2024
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    Snowflake launches Arctic, an LLM focused on transparency

    The data cloud company peeled back the curtain on the open-source model’s architecture and released a “cookbook” of technical specifications.

    By • April 24, 2024
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    Manufacturing, auto leaders reach the cloud, but cost woes remain

    While cloud delivers more capabilities today, its architecture, applications and funding model is more complex, Infosys' Global Head of Manufacturing Jasmeet Singh said.

    By • April 22, 2024
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    United Airlines nears final mile of cloud migration

    "You don’t save the cost of moving to the cloud until you shut the mainframe down,” CFO Mike Leskinen said Wednesday.

    By • April 18, 2024
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    How 5 household brands are moving beyond generative AI hype

    Procter & Gamble, General Mills, L’Oréal, Kraft Heinz and Unilever are beginning their adoption journeys by assessing data processes, rolling out tools and training workers.

    By • April 17, 2024
  • In this photo illustration, the welcome screen for the OpenAI "ChatGPT" app is displayed on a laptop screen on February 03, 2023 in London, England. OpenAI,
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    Leon Neal / Staff via Getty Images
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    ChatGPT grabs the shadow IT crown: report

    Generative AI tools emerged as the latest villain in the enterprise battle to curb SaaS bloat and rationalize software portfolios, Productiv analysis found.

    By • April 16, 2024
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    Software purges: How CIOs can declutter the software stack

    A “hairball” of a tech stack can create a world of problems, one expert said. Disjointed technology can make work harder and waste employee time and financial resources. 

    By • April 15, 2024
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    How the Boston Celtics used cloud to up their basketball analytics game

    As big data rolled in, the 78-year-old NBA franchise migrated its tech stack from CTO Jay Wessland’s back office to AWS infrastructure.

    By • April 12, 2024
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    Generative AI’s ROI is a work in progress

    Gartner analysts place the technology’s models and tools near the beginning of its hype cycle, leaving ample room for growth.

    By • April 11, 2024
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    Leon Neal / Staff via Getty Images
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    PwC rolls out generative AI tax solution, grows Google Cloud alliance

    The professional services firm is also developing cloud-based security, compliance, legal and sustainability tools using Google's Vertex AI platform and Gemini models.

    By • April 10, 2024
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    Enterprise cloud costs spiral despite FinOps adoption, report finds

    Organizations are overprovisioning storage and overconsuming bandwidth, according to a Forrester survey commissioned by Boomi.

    By • April 10, 2024
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    Courtesy of Lamb Weston
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    ERP transition woes batter Lamb Weston’s financial performance

    Lower fulfillment rates hurt net sales by $135 million as the company experienced inventory visibility challenges.

    By Max Garland • April 9, 2024
  • A logo sits illumintated outside the Alibaba Cloud booth on day 2 of the GSMA Mobile World Congress 2019 on February 26, 2019 in Barcelona, Spain.
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    Alibaba cuts cloud prices in global market play

    The China-based hyperscaler reduced core service costs by up to 59% for workloads running in data centers outside its domestic market.

    By • April 8, 2024
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    IT hiring swings upward after 4-month slump

    The addition of more than 200,000 tech positions across the economy marks a “welcome return to stability,” CompTIA Chief Research Officer Tim Herbert said.

    By • April 5, 2024
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    Why CIOs should rope tax into ERP modernizations

    “The tax agenda is the most underserved corporate function by legacy ERP systems,” said David Nickson, principal in EY’s tax, technology and transformation practice.

    By • April 4, 2024
  • Alon Amit, VP of product, analytics, AI and data at Intuit, discusses data and AI strategies with CIO Dive reporter Matt Ashare on a panel during a CIO Dive virtual event on March 21, 2024.
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    Generative AI unlocks the door to unstructured enterprise data

    “Getting all this data to the right place at the right moment – it’s not an easy task,” Alon Amit, VP of product, analytics, AI and data at Intuit, said during a CIO Dive panel.

    By • April 2, 2024
  • Shawna Cartwright, business information officer, SVP, enterprise technology at Cushman & Wakefield, discusses data and AI strategy on a CIO Dive pane;
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    4 executive views from AI’s data underbelly

    American Honda, Intuit, Cushman & Wakefield and Accenture tech chiefs shared insights on the systems that are fueling LLM innovations.

    By , • April 1, 2024
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    SMBs aren’t scared of generative AI, survey finds

    Nearly 9 in 10 small business owners are not concerned about the negative consequences associated with using the technology for work, GoDaddy found.

    By • March 29, 2024