October 30, 2024 – Today, truCX proudly announces the launch of its Partner Portal, a first-of-its-kind portal set to redefine the landscape for trusted advisors and CX consultants. This transformative tool delivers unprecedented access to customer experience (CX) insights and journey results, giving partners the power to fully control, customize, and harness the platform's rich data and insights on behalf of their clients.
With the truCX Partner Portal, CX consultants and trusted advisors can now directly engage with CX data-driven insights to guide client decisions and optimize outcomes. For the first time, partners can access detailed, real-time insights across the any frameworks and sorted by any journey's, enabling them to pinpoint strengths, address challenges and priorities, and proactively enhance technology decisioning in ways never before possible. This portal allows CX professionals to leverage the full potential of truCX’s groundbreaking platform in a way that’s tailored to their specific client needs.
“Launching the Partner Portal represents a pivotal step in our mission to make customer experience decision making a proactive and transformative element for every organization,” said Richard Tarity, Co-founder & CEO of truCX. “We’re thrilled to empower CX consultants and trusted advisors with the tools they need to drive measurable, impactful change for their clients. With this portal, they can now offer unprecedented value, directly control CX insights, and deliver results faster and with greater precision than ever before.”
The truCX Partner Portal is not just a tool but a game-changer, offering CX experts the autonomy to manage and analyze CX data as a natural extension of their client advisory. For trusted advisors, this means faster decision-making, agile responses to customer needs, and more accurate forecasts of future CX requirements—ultimately solidifying their roles as indispensable partners in their clients’ success.
“The truCX Partner Portal has completely transformed how I approach discovery and CX strategy with my clients,” said Thea Rasmussen, Director of CX Strategy at Broadreach, a trusted advisor. “With truCX, I can seamlessly move beyond traditional methods and dive straight into rich, actionable insights that drive real progress. The platform gives me total control over CX data and journey results, allowing me to guide clients with greater clarity, precision, and impact. truCX has truly elevated the way I work, making it possible to unlock powerful strategies faster than ever before.”
This new offering is a testament to truCX’s dedication to continuous innovation and improvement in its commitment to supporting the trusted advisors and CX consultants who lead the charge in transforming customer experiences across industries. With the Partner Portal, truCX is setting a new standard, ensuring that partners can unlock the true potential of CX for their clients with ease, automation, and impact.
For more information about the truCX Partner Portal, please contact our sales enablement team at [email protected].
truCX is an innovative customer experience (CX) collaboration platform built around moments, insights and a workspace hub, dedicated to helping organizations achieve excellence in CX. With a focus on innovation and collaboration, truCX delivers cutting-edge tools and insights that drive meaningful improvements in how organizations continuously improve in their customer experience initiatives.