Dive Brief:
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Government CIOs cite security and user experience as their top concerns in delivering cloud-based apps and pushing out online citizen services, according to a new Akamai survey.
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70% of the respondents said that a consistent user experience is an "unmet need."
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58% of respondents said, despite the challenges, they intend to push more applications to the cloud in the next year.
Dive Insight:
Tom Ruff, Akamai's public sector vice president, said he believes government CIOs can improve the quality of their agencies' online services by choosing a more cloud-oriented model.
"State and local governments need to abandon traditional procurement methods and move instead to a more flexible services-centric approach," Ruff said. "They need to look at XaaS, providing delivery of a service over the Internet, to allow for efficiency and economy of scale."
Almost half of the survey respondents said that they currently have some Web applications in the cloud, but the majority said the cloud accounts for less than 10% of those apps.
