Dive Brief:
- Google is working on a new artificial intelligence tool that will write intelligent responses to email, NBC News reported.
- The tool is part of an update to Google's Inbox app for managing and organizing email.
- Google said the program identifies which incoming emails merit quick responses and then figures out the appropriate wording and response.
Dive Insight:
The new feature, called “smart reply,” provides users up to three choices for a reply. The responses workers select are designed to help Google's computers learn which ones they prefer.
Google expects the new tool to be popular when workers are checking emails on the road or from remote locations with smartphones with small, touch-screen keyboards.
Smart Reply will be available to all consumers who use the free version of Inbox, as well as businesses that pay for Google's suite of applications designed for work.