Dive Brief:
- Google Cloud launched an open interoperability protocol designed to ease AI agent orchestration across enterprise platforms Wednesday at its Google Cloud Next conference. The initiative, called Agent2Agent, has buy-in from more than 50 enterprise technology providers, including IT services firms Accenture, Deloitte and KPMG, the hyperscaler said in the announcement.
- Accenture, Deloitte and KPMG expanded their respective partnerships with Google Cloud for the development and deployment of agentic AI tools. “This is our largest investment yet with Google Cloud,” Jason Salzetti, Deloitte Consulting chair and CEO, said in an announcement. “Clients are getting flooded with information about agents, and while they are interested, they often don't know where to begin.”
- With agentic AI capabilities proliferating throughout the vendor ecosystem, Google Cloud also launched an AI agent marketplace within Google Cloud Marketplace Wednesday. The agent shop includes tools created by Accenture, Deloitte and VMware that can be deployed within the hyperscaler’s Agentspace service, the company said.
Dive Insight:
A pattern has emerged around generative AI adoption efforts: IT service firms are leveraging general purpose large language models trained on hyperscaler infrastructure to fashion enterprise-grade, ready-to-use AI tools tailored for specific tasks and industries.
As Google and its public cloud competitors AWS and Microsoft invest tens of billions of dollars in data center hardware to run AI workloads, technology executives are looking to move beyond proofs of concept to scalable use cases that yield value.
Agents that automate time-consuming administrative tasks, remove friction from customer-service operations and produce measurable efficiency gains represent a hopeful light at the end of the tunnel for enterprises seeking tangible returns on AI investments.
Vendors are eager to turn enterprise AI hopes into practical solutions.
Accenture tapped Google’s Gemini model family to expand its agent customization toolkit and improve the performance of its GenWizard mainframe modernization platform. “Today’s announcement is part of a broader effort to provide a regular pipeline of innovations to help clients jumpstart adoption of Google Cloud technologies,” the company said in an announcement.
Deloitte deployed a suite of more than 100 agentic AI tools as part of an expanded alliance with Google Cloud and ServiceNow. The agents target customer services, procurement, marketing, sales and human resources functions in the healthcare, consumer, financial services and public services sectors, the company said in an announcement.
KMPG is focusing on creating tools for the banking industry with Google Cloud AI, according to a separate announcement. The company recently rolled out a commercial lending AI assistant and said it plans to leverage Agentspace internally as part of an enterprisewide AI adoption plan.
