Deep Dive

Industry insights from our journalists

  • OpenAI CEO Sam Altman speaks during the DevDay event on Nov. 06, 2023 in San Francisco, California.
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    Justin Sullivan/Staff via Getty Images
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    Is OpenAI still the enterprise tech influencer it once was?

    Two years after its landmark tool ChatGPT went live, enterprise generative AI vendors are having to work harder to maintain customer enthusiasm.

    Lindsey Wilkinson • Dec. 2, 2024
  • Close up image of a Broadcom silicon computer chip.
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    G0d4ather via Getty Images
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    VMware’s first contentious year under Broadcom drives customers to weigh other options

    The chipmaker consolidated the ubiquitous virtualization product suite into one big private cloud platform, leaving customers with a difficult business decision.

    Matt Ashare • Nov. 26, 2024
  • A user is seen with the new ChatGPT GPT 4o "omni" application reflected in glasses in Warsaw, Poland, on May 14, 2024.
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    Photo illustration: Jaap Arriens/Sipa/AP

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    2 years after ChatGPT’s release, CIOs are more skeptical of generative AI

    Since the landmark tool launched, IT leaders have worked to tune out hype, focusing on customized capabilities and narrowing the list of use cases.

    Lindsey Wilkinson • Nov. 18, 2024
  • A large commercial building with a green grass lawn is framed through a wire metal fence mesh. National Institutes of Standards and Technology in Gaithersburg, Md., on April 17, 2022.
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    The image by Jerrye & Roy Klotz, M.D. is licensed under CC BY-SA 4.0
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    CIOs turn to NIST to tackle generative AI’s many risks

    Discover's CIO is one of many tech leaders working to limit generative AI missteps by turning to risk management frameworks to get deployment right from the outset.

    Lindsey Wilkinson • Updated Sept. 30, 2024
  • Aerial view of a data centers in Ashburn, Virginia.
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    Gerville via Getty Images
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    Microsoft, playing the long game, invests billions globally to expand Azure empire

    “The pressure is on — this is no longer the experimental phase of the cloud,” Alistair Speirs, director of Azure global infrastructure, said.

    Matt Ashare • June 10, 2024
  • Robot typing text on a typewriter. AI concept.
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    Moor Studio via Getty Images
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    The rise of generative AI: A timeline of triumphs, hiccups and hype

    Ahead of the one year anniversary of ChatGPT’s debut, CIO Dive compiled the key generative AI milestones that stamped the technology into the enterprise lexicon. 

    Lindsey Wilkinson • Updated Nov. 22, 2023
  • IT service desk worker graphic illustrating a search box and telephone on an orange background
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    Vnoam3d via Getty Images
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    Generative AI’s momentum casts uncertainty over the future of the IT service desk

    Experts wonder what role these tier one technologists will play in IT departments moving forward, even if analysts believe fears of imminent job loss are overblown.

    Lindsey Wilkinson • Aug. 21, 2023
  • A sign is posted in front of the Silicon Valley Bank (SVB) headquarters on March 10, 2023 in Santa Clara, California. Silicon Valley Bank was shut down on Friday morning by California regulators and w
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    Justin Sullivan via Getty Images
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    Tech vendor risk raises vetting stakes in wake of SVB crisis

    Deposits are safe, but tech startups may no longer have access to venture debt and the lines of credit that helped fuel innovation.

    Matt Ashare • March 27, 2023
  • A row of empty desks with one office chair sticking out into the walkway.
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    Photo illustration: Shaun Lucas/Industry Dive; Getty Images

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    Understanding the effects of mass layoffs on the tech sector

    Beneath recent layoffs, CIO Dive analysis shows the tech workforce recruiting cycle is normalizing after years of hiring binges.

    Roberto Torres • March 16, 2023
  • An employee presents to co-workers from her home office during a video call.
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    SDI Productions via Getty Images
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    As NYC restricts AI in hiring, next steps remain cloudy

    Other bills are on the books, but some hope regulation will ultimately force software audits and address algorithm biases.

    Brian Eastwood • Oct. 7, 2022
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    Adeline Kon/CIO Dive
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    What GitHub's Copilot tool reveals about AI's future in software development

    AI can take repetitive tasks off a software developer's to-do list. But the transformative effect of these tools hinges on their yet unseen maturity.

    Roberto Torres • Sept. 16, 2021
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    Adeline Kon/CIO Dive
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    How to navigate the IT tension of hybrid work

    When Northwestern Mutual employees returned to the office, the technology demand centered on reacclimation and reactivation. The long-term challenge is far more fundamental: solving for hybrid parity. 

    Roberto Torres • July 19, 2021
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    Adeline Kon/CIO Dive
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    Inequity, pay disparities and job insecurity: Inside the rise of tech unions

    Labor efforts in the space are demystifying the idea that all tech workers have good working conditions.

    Katie Malone • June 10, 2021
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    Adeline Kon/CIO Dive
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    Where hybrid work can’t work

    The next phase of hybrid work focuses on the gaps technology struggles to bridge, with a disconnect looming between workers who can operate from home and those who must be on site.

    Roberto Torres • April 13, 2021
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    Adeline Kon/CIO Dive
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    Satellite internet: digital divide solution or 'science experiment'?

    SpaceX and Amazon have said the technology can help rural America get online, but opponents say it's unproven and not worthy of federal investment.

    Chris Teale • March 30, 2021
  • workplace, mental health, wellness, employee, wellbeing
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    Photo by Thought Catalog on Unsplash
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    HR, IT will spend 2021 cleaning up last year's breakneck digital shift

    Coming face to face with technology limitations last year starkly clarified priorities for 2021 and beyond, experts said.

    Kathryn Moody • Jan. 12, 2021
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    Stefani Reynolds / Stringer via Getty Images
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    How far can a $1.4B IT budget go?

    The government spends billions on IT every year, but agencies face public shortcomings enterprises can learn from.

    Katie Malone • Jan. 12, 2021
  • man working at home on a laptop
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    nappy. (2019). Retrieved from Pexels.
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    Will remote workers who move be paid less? Not necessarily, employers say

    Employers are adopting varying stances on 'pay localization,' as remote employees seek greener pastures.

    Ryan Golden • Dec. 16, 2020
  • Illustration for Education Dive's AWS story
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    Illustration assets by Getty; edited by Michelle Rock/Education Dive/CIO Dive
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    Why 4-year colleges are tapping Amazon to help deliver cloud computing degrees

    Amazon Web Services is one of a handful of tech employers, including Google and Microsoft, helping colleges offer credentials in the field.

    Natalie Schwartz • Nov. 25, 2020
  • A man looks at lines of code depicted on a computer screen
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    sestovic via Getty Images
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    The emerging wave of procurement and spend-management technology

    As historically paperbound processes advance from automation to intelligence, procurement departments must address data and culture change.

    Gary Wollenhaupt • Nov. 12, 2020
  • Business technology priorities 2020
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    Yujin Kim/CIO Dive
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    COVID-19 upended technology priorities. Where do businesses go from here?

    The pandemic overhauled technology priorities for 2020, accelerating migration, freezing innovation and flattening previously forecast growth. It leaves businesses with little recourse, yet certain technologies are imperative.

    Naomi Eide • July 6, 2020
  • A woman working at a desk while being monitored by a camera.
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    Yujin Kim/HR Dive/CIO Dive
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    How productivity monitoring tools impact compliance and culture

    Despite the popularity of remote work, some employers aren't sold on the idea, worried that employees will slack off. Enter: productivity monitoring.

    Pamela DeLoatch • June 9, 2020
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    Danielle Ternes/CIO Dive
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    Who will save the startups?

    The runway, or dead space, between VC financing could determine a startup's ability to weather a recession — that, or an offering industry can't resist buying.

    Samantha Schwartz • April 28, 2020
  • cloud, iaas
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    Danielle Ternes for CIO Dive
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    The other clouds

    The $50 billion IaaS market prioritizes the hyperscalers at the very top, neglecting the providers at the bottom, the unnamed others offering alternative cloud solutions.

    Naomi Eide • Feb. 13, 2020
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    Mikko Macaspac for Unsplash
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    'Golden bullet' clauses protect CISOs after a breach

    A financial cushion will not shield an executive from public scrutiny, but it can alleviate the burden of blame.

    Samantha Schwartz • Nov. 18, 2019