Costs, not security, worry enterprise leaders most as cloud estates multiply

Optimizing spend surpassed security among enterprise concerns, Flexera’s annual survey found.

By Matt Ashare • March 12, 2024

Klarna sees its AI assistant as a success. Is it too early to tell?

The customer service assistant is handling the work of 700 full-time agents, Klarna said, but experts note the human touch is still important.

By Bryan Wassel • March 12, 2024

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

IT unemployment spiked in February to pandemic-era highs: CompTIA

While some positive indicators remain, unemployment reached 3.5% last month according to a CompTIA analysis.

By Roberto Torres • March 8, 2024

Microsoft rolls out Copilot AI tool to finance teams

  The move is part of Microsoft’s effort to layer AI across its enterprise offerings, aiming to impact every role in the workplace.

By Alexei Alexis • March 8, 2024

Enterprises spend hundreds of hours a year on SaaS contracts

Organizations pour far more into SaaS than what shows up on the books once the dollar value of time spent on contracts is factored in, according to Vertice.

By Matt Ashare • March 7, 2024

Salesforce adds low-code tools to customize generative AI copilot

The set of low-code tools includes a Copilot Builder, Prompt Builder and Model Builder, which let customers work with select LLMs or import their own.

By Lindsey Wilkinson • March 6, 2024

Legal woes continue for OpenAI as Elon Musk sues over contract breach

OpenAI eschewed its nonprofit status to become a de facto Microsoft subsidiary, the Tesla CEO alleged in a Thursday filing before the Superior Court of California.

By Roberto Torres • March 1, 2024

‘Maverick’ SaaS spending by workers can waste millions: report

A company with more than 2,000 employees wasted, on average, as much as $4.3 million on underutilized SaaS licenses in 2023, according to Vertice data.

By Alexei Alexis • March 1, 2024

Salesforce wants to unlock ‘islands of trapped data’

CEO Marc Benioff is adamant that businesses need a seamless data experience if they want to benefit from generative AI.

By Roberto Torres • Feb. 29, 2024

With ambition changing, only 3 in 10 workers aspire to C-suite roles

Money is the top driver of job satisfaction, not recognition or advancement, according to Empower research.

By Carolyn Crist • Feb. 29, 2024

How CIOs can prepare for the stumbling blocks of ERP migration

Security, data and integration issues plague ERP migrations. But planning and change management can lead businesses to clear advantages.

By Jen A. Miller • Feb. 28, 2024

Kubernetes cloud costs spike as overprovisioning persists

Despite optimization efforts, enterprises regularly buy more compute than needed to run containerized workloads, according to a Cast AI analysis.

By Matt Ashare • Feb. 28, 2024

Zoom wants to customize, monetize generative AI assistant, CEO says

Launched in September, 510,000 accounts are already using the Zoom AI Companion platform. 

By Roberto Torres • Feb. 27, 2024

Average software waste hit $18M last year despite optimization push

Overall SaaS spending fell year over year, but shadow IT overspend and app redundancies persisted, Zylo research found.

By Matt Ashare • Feb. 27, 2024

Cloud intrusions spiked 75% in 2023, CrowdStrike says

Threat actors took advantage of inconsistent cloud security structures, abusing unique features of the technology to initiate attacks.

By Matt Kapko • Feb. 26, 2024

How to navigate talent management in the age of AI

Valuing human skills, fostering inclusivity and navigating the ethics of AI can make tech roles sustainable and fulfilling.

By Charman Hayes • Feb. 23, 2024

Cost rules in enterprise software purchases

Demand for AI and cyber capabilities is driving enterprise customers to add functionality and upgrades to recently purchased solutions, according to Gartner.

By Matt Ashare • Feb. 22, 2024

Generative AI skills bring nearly 50% salary bump: Indeed

Tech workers who are competent in the nascent technology can expect average salaries of more than $174,000, according to the company.

By Roberto Torres • Feb. 21, 2024

US takes next steps to understand the pros — and cons — of AI foundational models

The National Telecommunications and Information Administration will explore potential safeguards to avoid AI misuse as directed by the White House’s executive order.

By Lindsey Wilkinson • Feb. 21, 2024

ERP overhauls will pack more punch in 2024

Companies will spend this year upgrading ERPs ahead of regulatory requirements. On-prem systems will keep moving to the cloud in search of software and AI improvements.

By Jen A. Miller • Feb. 20, 2024

Cisco to lay off more than 4K in restructuring

The company plans to trim 5% of its workforce in a push to align expenses with flagging market indicators.

By Roberto Torres • Feb. 15, 2024

From CIO to CEO: How Gary Hoberman made the leap to startup land

The Unqork founder spent two decades grappling with technical debt. Then, he left corporate life and set out to untangle legacy code.

By Matt Ashare • Feb. 15, 2024

Despite career concerns, IT admins see AI as net positive

Some technologists are worried about the impact of the technology on their career outlook as enterprises embrace AI in their IT operations.

By Roberto Torres • Feb. 14, 2024

Hershey weathers sales, inventory dip as ERP upgrade continues

The end of the ERP overhaul is in sight, though the company is working to ensure initiatives don’t outpace organizational capacity. 

By Lindsey Wilkinson • Feb. 12, 2024

AI fundamentals among most-needed digital skills, job seekers say

Most tech job seekers are aware of AI's impact on the workforce, a CompTIA report finds.

By Roberto Torres • Feb. 9, 2024